Field Service Engineer
1 week ago
**Field Service Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As a Field Service Engineer, you will execute service work following work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. Reporting to the Service Manager, you will be responsible for providing routine maintenance and on-site or remote technical support opportunities. This position involves travelling, as you will be providing hands on assistance at customer sites. This role can be based either in Auckland or Christchurch.
**Your responsibilities**:
- Performing service tasks, installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
- Creating and maintaining strong relationships with customers, appreciating their needs, and providing specialist assistance and solutions.
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
- Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
**Your background**:
- NZ electrical practicing license.
- Tertiary certificate in electrical engineering or equivalent.
- Experience in industrial and marine electrical systems and maintenance.
- Experience with power electronics, power converters, automation, and industrial controls.
- Ability to research and articulate technical documents and electrical schematics.
**Benefits**:
- Retirement plan
- Life insurance
- Disability insurance
- Accident insurance
- Flexible work practices
**More about us**:
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