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Onsite Support Engineer

2 weeks ago

Auckland City, New Zealand HR Connect Full time

PTS have a great opportunity for an Onsite Support Engineer where you will be immersed in an exciting and diverse role, providing quality ICT support utilising enterprise-level technology. You will be working directly at the premises of one of New Zealand's largest food producers, a company employing over 200 staff across multiple sites in Auckland and Christchurch.

Key accountabilities:

- Maintenance of diverse systems and services at the customer's premises
- Local desktop, network, and server support
- Collaboration with onsite support staff, and our IT professionals based in Hamilton

**Qualifications**:
To be successful in this position, you will have:

- 3-5 years of relevant work experience
- Strong communication skills with stakeholders at all levels
- Desire to document processes and procedures
- Proficiency in Microsoft and HP product implementation and management
- Understanding of network technologies including Cisco, Fortinet, and Ruckus products
- Proven ability to drive technical initiatives and projects
- Effective time management and communication skills
- Excellent personality and desk-side manner
- Ability to work autonomously and collaboratively

Initiative and maturity will be vital in this role, as you will be driving excellent customer service outcomes. In return, you'll be part of a high-performing team, contributing to quality outcomes in a dynamic customer environment.

**Additional Information**:
Join us at PTS and be part of our journey towards excellence in IT solutions

**Job Location**: