Workplace Manager

3 days ago

Auckland City, New Zealand GSA-Jones Lang LaSalle Limited Full time

**Responsibilities**
- **Provide superior customer service to meet the on-site client’s expectations**:

- **Build and develop effective client/stakeholder relationships across multiple levels of the organisation.**:

- **Monitor procedures to ensure client’s expectations are conveyed and worked upon Health and Safety compliant.**:

- **Manage safety procedures to ensure the provision of a safe working environment**
- **Provide support to the Facilities Manager for all initiatives, process implementation, reports and project related matters when required.**:

- **Proactively support daily Reception Operations, and set ups for client events.**:

- **Assist with coordinating moves and changes in the office space.**:

- **Manage Google’s Ticketing System requests - Focal point for day-to-day operational activities**:

- **Proactively manage meeting room bookings, ensuring a seamless experience for all requesters.**:

- **Assist with the monitoring of Planned Preventative Maintenance (soft services) programme and ensure vendors perform and carry out all services as per schedule.**

**Key Skills**
- **A strong communicator with good presentation skills and possesses strong verbal and written communication skills.**:

- **Someone who has a passion for quality - an eye for detail to make sure the best delivery of services**:

- **Self-motivated, confident and energetic**:

- **A team player who can cooperate and work well with others to meet targets**:

- **Able to initiate and follow through with improvement initiatives**:

- **Able to work independently and effectively deal with stressful situations**:

- **Demonstrates proactive and professional approach to customer service and stakeholder engagement**:

- **Able to interact with a wide range of client staff, including senior levels and support staff**

**Employee Specification**
- **Minimum two years' experience in Facilities Management, Administration, or Hospitality preferred**:

- **Demonstrated broad range of relevant experience

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