Engineering Loss Adjuster

8 hours ago


Auckland City, New Zealand Sedgwick Full time

Engineering Loss Adjuster

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

**Desired skills and qualities for this role include**:

- Engineering qualification, ideally in Mechanical/ Electrical/ Marine/ Aviation / Plant or similar
- Experience as a maintenance engineer in any industry that provides good overall knowledge on how to diagnose and reinstate machinery faults and/or damage
- An inquisitive and open mind to support the investigative aspects of the work to determine the core facts and details
- Confident and personable demeanour that puts people at ease in what is a stressful time
- Excellent interpersonal and communication skills, including conflict resolution
- A high standard of written English and numeracy, including good Word and Excel skills necessary for creating reports and calculating adjustments of claims
- Strong personal integrity
- Able to work effectively within a well-defined and proven process
- A readiness to handle any job that comes your way, large or small
- Eagerness to learn and develop yourself further professionally (including obtaining further qualifications that are company funded)

**Main duties and responsibilities**:

- Facilitating and assisting with the settlement of major and complex engineering insurance claims.
- This includes:

- Adjuster site visits/inspections
- Discussion of circumstances of the loss with the insured and other parties
- Preparation of reports to the insurance company/client in a timely matter
- Calculate, negotiate, and deliver the settlement outcomes
- Manage a significant file load, meet individual performance targets, and deliver a high standard of work at all times
- Develop professional relationships with insurers and brokers as well as wider networks and relationships within the industry
- Deliver expected levels of customer service
- Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to the ongoing development of skills in the team.

**Benefits of working for us**:

- Our core role involves making a difference in people’s lives
- Competitive salary with a rewarding bonus structure
- Job security and flexibility are high priorities for us
- Great team culture with opportunities for further career development
- Potential to work from home once training is complete
- Access to Employee Assistance Programme (EAP)
- Celebrate your birthday each year by having the day off
- To apply, please click APPLY NOW and provide your CV and Cover Letter- #LI-NT1Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.


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