Sales Assistant

1 week ago

Auckland City, New Zealand Nantes Bautista Consulting Full time

Meet daily tasks which are set up by your manager;
- To assist the smooth running of the Penrose branch on a day to day basis;
- Take high standard vehicle photos and upload to Motorcentral system as request by management team;
- Print out and display the correct vehicle CIN card, fuel
consumption label and price board to each vehicle;
- Ensure on yard vehicles are parked in a nice order as request by management team;
- Pick up MR2A from compliances;
- Assist register vehicles and renew WOF;
- Maintain the branch cleanness, including watering the plants once a week;
- Maintain an excellent public reputation in both sales and
customer service;
- Provide ongoing support to the salespersons and F&I
consultants on a daily basis;
- Handle customer claims and complaints from your sales;
- Receive and implement management direction from the
branch manager;
- Ensure cost effective utilisation of office;
The above list is not exhaustive and the role may change to meet the overall objectives of the company.

Other duties include:

- Sale vehicles when you complete your daily set up tasks; Or when requests by your branch manager;
- Ensure the selling process is productively and profitably;
- Provide ongoing following up effectively to ensure all new
and existing sales leads are maximised;
- Ensure every contact/visitor/enquiry is followed up on with a trackable system record;
- Receive and handle customer claims and complaints,
including in assisting the salespersons’ claims and yours;
- Ensure that customer complaints are investigated and
resolved efficiently in accordance with AJ Motors Claim Process;
- Fulfil other duties as required by management and other department personnel as requested/required.

**Requirements**:

- Professional approach.
- Ability to work under pressure.
- Organisational and time management skills.
- Excellent attention to detail.
- Have a can-do attitude
- Have legal rights to work in NZ
- Analytical thinking.
- Initiative.
- Business awareness.
- Tenacity.
- Strategic thinking.
- Positive approach to change.
- 1 year experience in a similar role

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