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Front of House Administrator

2 weeks ago

Christchurch, New Zealand New Zealand Government Full time

Mō te tūnga | About the role
Within
the Te Whatu Ora Health NZ Waitaha Canterbury, our Gastroenterology Department
provides comprehensive secondary and tertiary level inpatient, and outpatient
services to Canterbury and locations throughout the South Island. This
department leads and manages the National Bowel Screening Programme (NBSP).
We
are looking for an experienced Front of House Administrator to join the
Gastroenterology Department, where you will be supporting a multi-disciplinary
team. This role will be based at reception and therefore you will be required
to welcoming tūroro (patients) and their whānau. This role is a permanent, full
time role, requiring you to work between Monday and Friday, 8 am to 4:30 pm.
In

**this role, you will be responsible for**:

- Front of house

duties
- Welcoming tūroro
(patients) and their whānau
- Coordinating and
managing tūroro (patient) bookings
- Managing bookings
- Managing the
patient management system
- Other ad hoc
administrative tasksNgā pūkenga me ngā wheako | Skills and experience
Your

**skills will include**:

- Experience in

administration or reception roles
- Computer skills
(Microsoft Office, Excel, PowerPoint and Word)
- Communication and
interpersonal skills
- Time management
and problem-solving skills
- Customer service
and telephone manner skills
- Ability to work
under pressure to meet required deadlines
- Understanding of
bi-culturalism and health inequalities
- Experience using
a Patient Management System would be an advantage, however full training
will be providedMō mātou | About Us
- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all

we do
- We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora [Health NZ]
Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value
- s):

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te

pono.
- Responsibility for outcomes - Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you
are part of a wider whānau that will support you along your journey. We offer
great coaching, mentoring and learning outcomes for all staff. We are always
improving our facilities across all campuses and have amazing discounts from
select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you
are part of something greater than yourself and encouraged to be your unique
self
We have a range of clinical and non-clinical roles
at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for
you
Please visit our careers website for other roles
and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha
Canterbury
The Future of the Health Industry
It will be a condition of employment for this role
that you are vaccinated against Covid-19. It is therefore a condition of this
requirement includes gaining Booster Dose. As a person working in the
health and disability sector you will come into contact with a large number of
people, some of whom may be vulnerable. Without a vaccine, there is the
risk that you may contract Covid-19 or pass Covid-19 to other staff. This can
place an increased burden on our healthcare system. The requirement to be
vaccinated is to keep you safe and also to endeavour to protect others against
the potential transmission of Covid-19 as a result of you contracting it in the
course of your employment.
Nau mai, haere mai, tauti mai