Hardware Team Leader

1 week ago


Upper Hutt, New Zealand Mitre10 Full time

Are you passionate about DIY, tools, and leading high-performing teams? Mitre 10 is looking for a Hardware Team Leader to drive excellence in our hardware department and inspire our team to deliver outstanding customer service every day.

**What You’ll Be Doing**:

- Leading and motivating a team of hardware team members to meet sales and service goals
- Driving team performance to achieve KPIs and departmental targets
- Ensuring the department is well-stocked, visually appealing, and running smoothly
- Providing expert advice to customers on tools, building supplies, and hardware solutions
- Supporting training and development to grow team capability
- Working one weekend day as part of the regular schedule
- Collaborating with other departments to ensure seamless store operations
- Proven leadership experience in retail or trade environments
- Strong product knowledge in hardware, tools, or building supplies
- A customer-first mindset with excellent communication skills
- Ability to work in a fast-paced, hands-on environment
- A proactive attitude and a passion for helping others succeed
- Be part of a trusted Kiwi brand with a strong community focus
- Opportunities for career growth and development
- Staff discounts and benefits
- Supportive team culture where your leadership makes a real impact

**What We’re Looking For**:

- Proven leadership experience in retail or trade environments
- Strong product knowledge in hardware, tools, or building supplies
- A customer-first mindset with excellent communication skills
- Ability to work in a fast-paced, hands-on environment
- A proactive attitude and a passion for helping others succeed

**Why Join Us**:

- Be part of a trusted Kiwi brand with a strong community focus
- Opportunities for career growth and development
- Staff discounts and benefits
- Supportive team culture where your leadership makes a real impact



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