Key Account Manager

2 days ago

Auckland City, New Zealand l'Oréal Full time

About the Role
Our 'high street' division, Consumer Products Division, offers a wide range of colouring, hair care, make-up and skincare brands through main retail channels such as supermarkets and chemists with brands like L’Oréal Paris, Maybelline, Garnier, NYX Professional Makeup & Essie.
- Client Relationship Management: Develop and nurture strong, long-term relationships with key clients, acting as their primary point of contact. Understand their business needs, objectives, and challenges to provide tailored solutions that align with both their goals and our company's offerings.
- Account Strategy: Develop and implement strategic account plans that outline objectives, strategies, and action plans for each key account. Execute with excellence the various product, pricing, promotional and category strategies of both businesses. Lead and manage the NPD process, both internally with L’Oreal stakeholders and externally with key customers
- Sales and Revenue Generation: Meet or exceed sales targets by actively promoting our products and services to key clients. Identify cross-selling and upselling opportunities within the accounts to maximize revenue potential. Identify tactical opportunities to drive incremental growth for the L’Oreal portfolio.
- Collaborate closely with internal teams such as category, supply chain, and finance to ensure seamless execution of client projects. Act as a bridge between the client and the organization to ensure all client needs are met effectively.
- Problem Solving: Address client concerns or issues promptly and professionally. Identify potential obstacles and work with relevant teams to find innovative solutions that exceed client expectations.
- Market Insights: Stay up-to-date with industry trends, competitor activities, and market dynamics to provide insights that inform business decisions and strategies.
- Reporting and Forecasting: Provide regular and accurate reports on account performance, sales activities, and progress towards targets to management. Manage the forecast, accruals, BPM and other promotional tools, as appropriate.
- Financial: Understand the true cost of conducting our business. Achieve all financial targets, including volume and margin. Manage expenses within allocated budgets. Optimise trade spend budget to maximize ROI. Oversee and review promotional accruals system, including communication of any anomalies to the business.

About You
- Bachelor’s degree in business, Marketing, or related field (MBA is a plus)
- Proven track record of at least 2 years in key account management within the FMCG industry.
- Strong understanding of FMCG market trends, consumer behavior, and competitive landscape
- Exceptional communication, negotiation, time-management and interpersonal skills.
- Results-oriented mindset with a demonstrated ability to meet or exceed sales targets.
- Analytical thinking, commercial acumen, proficiency with data, attention to detail and problem-solving skills to navigate complex client scenarios.

  • Key Account Manager

    1 week ago

    Auckland City, New Zealand DSV Full time

    Job Req Number: 53723 Time Type: Full Time The main focus of this role is to manage and develop key accounts as assigned by the Manager, National Key Accounts. **Job tasks & responsibilities include (but not limited to)**: - Establish and Maintain an effective customer management plan that includes a formalized review structure and business plan for each...

  • Manager, Key Accounts

    14 hours ago

    Auckland City, New Zealand Argus Fire Full time

    **Manager, Key Accounts - Auckland** Argus Fire Protection is a well-known New Zealand company with over 30 years' experience in the fire protection industry. We cover all aspects including fire system design, installation and ongoing testing and maintenance of fire systems. Our aim is to be the best in the business and that is where you come in. We have...

  • Key Account Manager

    1 week ago

    Auckland City, New Zealand Johnson Controls International Full time

    **Build your best future with the Johnson Controls team** An exciting opportunity has become available for a highly motivated **Key Account Manager** to join the team in the Auckland office! In this pivotal role, you will be responsible for identifying, developing, improving, and maintaining key relationships within key customer organisations and service...

  • Key Account Manager

    2 weeks ago

    Auckland City, New Zealand BEAVER CONSTRUCTION AND MANAGEMENT LIMITED Full time

    Beaver Construction is a leading construction company based in Auckland, dedicated to excellence, innovation, and delivering high-quality building solutions. As our company continues to grow, we are seeking an experienced and client-focused **Key Account Manager** to strengthen client relationships, oversee major accounts, and support our long-term business...

  • Key Account Manager

    1 week ago

    Auckland City, New Zealand Ingram Micro Full time

    **Description** Ingram Micro proudly serves customers across a broad spectrum of industries, from fast-growing brands to Global 2000 enterprises and are dedicated to facilitating their success, through our global warehousing network, world-class technology, strategic partnerships, and decades of expertise in the logistics, mobility and ITAD industries. We...

  • Key Account Manager

    2 weeks ago

    Auckland City, New Zealand Bendon Group Full time

    Bendon is an iconic New Zealand company. We are deeply passionate about our teams living and breathing our CORE values and way of working. Our vision is to make all women feel confident and comfortable for life. And our values are the CORE of everything we do. C-Customer First, O-One Team, R-Relentless, E-Empowered. For Bendon to be successful and to reach...

  • Key Account Manager

    2 days ago

    Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Sales **Business** Steel **Location** Auckland **Job Reference** 40242 **Posted Date** 06-May-2025 **Closing Date** 05-Jun-2025 **Description**: **Fletcher Reinforcing** is New Zealand’s leading fabricator and supplier of reinforcing steel and associated products to the building and...

  • Key Account Manager

    1 week ago

    Auckland City, New Zealand SilverChef Full time

    **Introduction**: About Us Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more...

  • Key Account Manager

    2 days ago

    Auckland City, New Zealand Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore...

  • Key Account Manager

    2 days ago

    Auckland City, New Zealand AsureQuality Full time

    **Company Description** **Shape the future of New Zealand’s food industry with AsureQuality** **Why this work matters!** New Zealand’s food and dairy sector is the backbone of our economy, communities, and global reputation. At AsureQuality, we’ve been safeguarding and enhancing the integrity of food for over 150 years - here and around the world....