Freight Office Assistant
4 days ago
NZ-wide, NZ-owned, and proud to call NZ home. Since 1964 our courier company has been driving ahead of the competition thanks to our passionate team, innovative systems and friendly, results-focused service.
New Zealand Couriers are looking for a positive, enthusiastic person with plenty of initiative to join our freight office team based at our South Auckland Branch in Wiri, Auckland. This is an **entry level** office position for a customer service-based role within the freight industry. A willingness to learn will be ideal for this position.
**Hours**: 8.00am - 5.00pm Mon-Fri (No weekend work, 42.5 Hrs/week).
**Pay rate**: $26.25 per hour, paid weekly.
Duties/Responsibilities include
- Dealing and handling problem freight, striving for a ‘first call resolution’
- Responding to customer service alert queries
- Maintaining a relationship with drivers and staff in branch
- Assisting at the front counter with face-to-face interactions with customers
- **Working in the depot during peak periods if required**
The ideal person will....
- Be willing to learn, full training provided
- Have a tech-savvy mind and is fast at using computers
- Be comfortable working in both an office and depot environment
- Not be afraid to converse with customers in person and on the phone
- Have a fun or bubbly personality and enjoy working with a team
If you are looking for a real challenge, have a great attitude and a willingness to help customers, we would like to hear from you.
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