IT Operations Analyst

2 weeks ago

Christchurch, New Zealand Transpower Full time

Support critically important systems that operate the NZ electricity market
- Work on projects that enhance the Market system and introduce new technology

Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it is generated to cities, towns, and some major industrial users. We also manage the power system so that electricity is delivered whenever and wherever it is needed, 24/7.

**About the team**

**About the opportunity**

Application Services works under the guidance of our Digital Strategy team to deliver products in accordance with enterprise standards. The critically important IT systems built and operated by our Applications Services team are a key part of running Aotearoa / New Zealand's national grid and electricity market in real time.

Specifically, you will:

- Work with others to learn and grow your skills and capabilities.
- Support technical incident resolution for critical systems.
- Co-ordinate with incident response teams to resolve IT incidents when other systems are involved.
- Develop continuous improvement skills in support of the reduction of technical debt through robust problem analysis and automation of routine operational tasks and service requests.

As a member of the team, you will have opportunity to work on critical projects that introduce new technologies and focus on system improvements and preventative maintenance - all the while learning the complexities of the Market system domain.

**Who we're looking for**

You'll enjoy working in cross-functional teams and know what it takes to achieve outcomes - whether it be the delivery of new capability or supporting existing functions.

With great communication skills, you will have well developed strong technical skills and the ability to explain technical concepts simply to a variety of audiences.

It's important that you can learn complex technical and business concepts quickly and want to build your knowledge and experience to become a technical expert in the Market system domain.

**To be considered, your CV and cover letter will demonstrate some of these**:

- Relevant hands-on service desk support, software support, system administration, and/or system operations experience.
- A background where you have developed analysis skills, including testing or business analysis.
- Experience with complex IT problem solving.
- Experience with ITIL frameworks.
- Experience in on-call 24x7 support.

A bachelor's degree in computer science, engineering, or a related field or equivalent experience is desirable.

**You may have experience with some of the following**:

- OpenShift/Docker
- Kafka
- Ansible
- Windows
- Atlassian Tools (Jira, Confluence)
- Elasticsearch, Logstash, Kibana, Grafana

Please note: this role provides 24x7 on call support as required on a rostered basis. This is a non-negotiable part of this role.

**Why you should join us**

We stand together for New Zealand - Tū mai Aotearoa - to enable a cleaner, greener tomorrow.

As an equal opportunity employer, we embrace diversity. Our people are made up of 28 nationalities which makes for a dynamic and stimulating environment.

**Next Steps**

**Job Details**:

- Position Description
IT Operations Analyst_PD.pdf- Reference #
31839- Posted on
29 Nov 2024- Closes on
10 Dec 2024 23:55- Location(s)
Christchurch, Wellington- Expertise
Information & Communication Technology (ICT)- Job level(s)
Experienced- Work type(s)
Permanent Full Time

  • IT Operations Analyst

    2 weeks ago

    Christchurch, New Zealand Transpower Full time

    Support critically important systems that operate the NZ electricity market - Work on projects that enhance the Market system and introduce new technology Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it is generated to cities, towns, and some major industrial users. We also...

  • Change Analyst

    13 hours ago

    Christchurch, Canterbury, New Zealand Sourced IT Recruitment Full time

    Exciting Change Analyst opportunity to work across two critical/complex projectsStrong focus on documentation, training and stakeholder engagementChristchurch outskirts - predominantly onsiteA 9 month Change Analysis fixed-term contract working alongside an experienced Senior PM, delivering two business critical digital initiatives.What our client can...

  • Operational Analyst

    24 hours ago

    Christchurch, New Zealand IAG New Zealand Full time

    Have meaningful impact as an Operational Analyst. As part of the largest insurance group in Aotearoa|New Zealand and Australia, we’re here for you. Are you ready? YOUR ROLE ABOUT YOU We are looking to use the fantastic internal talent we have here at IAG. We’re after the following skill set so you can succeed in this role.- Service Desk Analyst or...

  • Change Analyst

    13 hours ago

    Christchurch, Canterbury, New Zealand Sourced | IT Recruitment Specialists Full time

    Exciting Change Analyst opportunity to work across two critical/complex projectsStrong focus on documentation, training and stakeholder engagementChristchurch outskirts - predominantly onsiteA 9 month Change Analysis fixed-term contract working alongside an experienced Senior PM, delivering two business critical digital initiatives.  What our client can...

  • Sales and Operations Analyst

    7 days ago

    Christchurch Central, New Zealand Medifab Ltd Full time NZ$80,000 - NZ$120,000 per year

    We are currently seeking a reliable and detail-focused Sales and Operations Analyst to join our team.Job Mission:The Sales Operations Analyst plays a critical role in driving data-informed decision-making within the sales and operations functions of our manufacturing and sales company. This position is responsible for developing, maintaining, and refining...

  • Test Analyst

    5 days ago

    Christchurch, New Zealand Tait - New Zealand Full time

    **We Go Beyond for A Safer World** **Te Tūranga - The Role** We are looking for an experienced **Test Analyst** to join our Operations Team at Tait Communications. In this role, you will focus on answering the question: _"Will it work?"_ by validating our products and solutions to ensure they meet the needs of our customers and operate effectively in...

  • Operational Process

    2 weeks ago

    Christchurch, New Zealand Peoplebank Full time

    Leverage your data and analytics skills to drive improvements in service excellence_ - Upskill your PowerBI skills - Newly created team - Highly varied work making each day unique **_The role:_** This organisation has recently undertaken a promise to their customers to bring improvements to their service excellence, and you will be in the team that is...

  • Intelligence Analyst

    7 days ago

    Christchurch, New Zealand NZ Ministry for Primary Industries Full time

    **Job Title**:Intelligence Analyst **Role type**: Permanent full-time **Location**: Christchurch **Salary range**: E $87,008 to $101,621 depending on skills and experience **About the Role - Korero mo te Turanga** The Ministry for Primary industries is seeking an Intelligence Analyst to join the Intelligence & Targeting Team. In this role you will plan,...

  • Operational Process

    24 hours ago

    Christchurch, New Zealand Christchurch City Council Full time

    Never has there been a better time to join the Christchurch City Council. As one of the largest employers in the South Island, we are a diverse business with an exciting future. We've recently undertaken a promise to our citizens to bring improvements to our service excellence across our organisation and deliver a second to none experience to our...

  • FP&A Analyst

    7 days ago

    Christchurch, Canterbury, New Zealand MHM Automation Full time

    We're hiring a Financial Planning & Analysis (FP&A) AnalystChristchurch, New Zealand | Global Engineering & Automation | Part of Fortifi Food Processing SolutionsJoin MHM Automation, a proudly New Zealand-founded engineering and automation business with over 140 years of innovation and a global footprint across five continents.As our new FP&A Analyst, you'll...