Client Services Specialist

5 days ago


Blenheim, New Zealand Wineworks Full time

Are you wanting a new and exciting role within the Wine industry? We now have an exciting opportunity within our team and are seeking our next Client Services Specialist. Our clients are our life blood. We know that they are why we are here. We work in a flexible and responsive manner to support their operations and meet their individual needs.

This is a full-time and permanent position primarily responsible for acting as a key contact for a portfolio of Wineworks clients; support them in accessing our services effectively, as well as identifying ways to improve services and respond to their needs. You will support the development of engaging and interactive client relationships as a key member of our Planning Logistics and Client Service Team. This is a unique position within the WineWorks team where you will be able to learn about many aspects of the wider industry.

The hours of work will be 9:00am to 5:00pm Monday to Friday, however we are open to being flexible in these hours.

**Are you able to**:

- Adapt to a fast-changing environment while working well under pressure
- Develop a strong understanding of client and WineWorks requirements, and demonstrate maturity to resolve issues as they arise, and pre-empt problems and provide solutions
- Communicate with exceptional skills both written and verbal
- Confidently use Microsoft Office programs. Particularly Excel and Outlook.
- Show at least 3 years’ experience in a customer/client focused role
- Provide previous experience in the wine industry or a packaging environment, this would be an advantage but is not essential

**What you get from us**:

- Access to wine industry events
- Overview of the whole wine industry
- Ongoing work and job stability - We are not a seasonal business
- Opportunities to grow and develop across our wider business
- Subsidised health insurance
- Free access to support services e.g. counselling, legal advice, career planning etc.



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