Medical Scheduling Administration Support

**He Kōrero mō te tūranga - About the Role**

An opportunity exists to join the Planned Care Services team at Te Whatu Ora Hauora a Toi Bay of Plenty as the Medical Scheduling Administration Support. This is a full-time position with 1.0 FTE (40 hours per week) Monday - Friday.

The position reports to and provides support to the Medical Operation Coordinator to undertake scheduling responsibilities for subspecialist medical planned care across Te Whatu Ora Hauora a Toi Bay of Plenty, to ensure patients are provided access to clinical care in a timely and efficient way.

Alongside having the opportunity to contribute positively to the provision of planned care services for the growing Bay of Plenty population (260,000), you will be committed to a whole system approach and be supportive of our people and their whānau.

A key focus of this role will be to ensure a culture of Manaakitanga, and pro-equity approach is at the forefront when engaging with our people.

**He Korero mōu - About You**

This is a role scheduling for Te Whatu Ora's Endoscopy Services, which will require excellent communication and coordination skills as well as a commitment to professional excellence.

Proven experience in a large complex organisation is required, experience in a health setting is desirable along with Diploma in Te Reo Māori and working knowledge of tikanga and conversational ability in Te Reo Māori.

**To be suitable for the role it is important that you have the following skills and attributes**:

- Demonstrated developed interpersonal skills.
- Proficient with patient management software, spreadsheets, and databases.
- Organised, high quality and strong attention to detail.
- Motivated, team, orientated and solutions focused attitude.
- Strong focus on outstanding customer service.

**Mō Tātou - About Us**

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.

**Ko ō tatou painga - Our Benefits**
- In-House career development
- Flexible working practices (e.g., we support work life balance and flexible work arrangements whenever possible)
- Highly rewarding role and opportunity to make a difference
- Be a valued member of a multidisciplinary team
- Subsidised onsite hospital gym membership and wellbeing support
- Free onsite parking
- Free flu vaccination
- Discounts (with local businesses)

**Ngā uarātanga ō ā mātou mahi - Our Values**

At Te Whatu Ora Hauora a Toi Bay of Plenty we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.

Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.

**Me pēhea te tuku tono - How to Apply**

Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.