Whanau Support Facilitator

**Who we are | Ko wai matou?**

NZCare and Geneva Community Living have come together to form NZCommunity Living, an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions.

Our values of respect support and excellence are central to everything we do at NZCommunity Living. They shape and drive our behaviour along with our relationships with colleagues, partners, stakeholders and of course the people we support and their whānau.

You can be part of our team to enable people with a disability to live a life of choice, freedom and independence. NZCommunity Living provides a diverse range of support services for people with disability and their whānau. Join us and discover a rewarding and fulfilling role that can make a difference in someone's life and lead to a lifelong career.

We are committed to ensuring our services are delivered to Maori in a manner that recognises and respects Maori values and beliefs. As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Maori as tangata whenua who have unique values, social structures and worldviews.

We work with a range of partners in local and central Government, public and private sector agencies and community groups to advise on delivering effective and efficient disability support now and in the future.

**About the role | He korero whakamarama mo tenei turanga**

We have an exciting opportunity for a Whanau Support Facilitator to join the Auckland team on a permanent full time basis.

To be successful in this role you will thrive a customer-centric environment. You'll bring unmatched positivity and enthusiasm to the position, with the people we support at the centre of everything you do. You'll be a natural communicator with a real drive to connect, promote and engage across a number of different stakeholders. You'll get a kick out of listening and understanding people with a solution focused approach.

Responsibilities include:

- Building and maintaining an engaged, cohesive and high performing team across the services you lead
- Leading and developing your team, ensuring that Talent Management and Succession Planning for critical positions is actively managed
- Meeting with the person we support and their family/whanau to understand their life, ambitions, and expectations of their support and services to be provided
- Negotiating the details of the support plan - the who, what, where, how and why - with the person we support and their family/whanau in a way that balances the organisation's constraints with the requirements and expectations of the person we support
- Working collaboratively with the Service Centre to ensure rostering requirements from the Support Plan(s), including capability required, meets the needs of each person we support and their family/whanau

**What you will bring | Nga tohungatanga mo tenei turanga**
- Minimum two years' within disability, mental health or education with a strong understanding of the sector
- Experience working with those who display challenging behaviour which includes intellectual disability, Autism Spectrum Disorder (ASD), Fetal Alcohol Spectrum Disorder(FASD),etc.
- Strong communication skills with the ability to adapt for different stakeholders
- Impeccable time management and administrative abilities
- A professional, passionate attitude and you value constant training, guidance and teamwork
- A full, clean NZ drivers license
- Fully vaccinated including booster against covid-19

**Why Us | He aha ai matou?**

**_ All applicants must be a NZ Resident/ Citizen or have a valid NZ work permit. You must be fully vaccinated including booster against covid-19._