Mitre 10 Mega Rotorua- Garden Zone Team Leader

1 week ago

Rotorua, New Zealand Mitre10 Full time

We’re a proudly family-owned and operated business, in the heart of Rotorua. Our mission? To deliver top-quality products, unbeatable value, and expert advice that makes DIY not just achievable—but enjoyable. We’re growing, we’re diverse, and we’re all about making it easier for our customers to bring their dreams to life.

**Our Garden Zone Department is after new Team Leader**
- This role is a full-time position, working Sunday to Thursday with a total of 40 hours per week._

This leadership role is perfect for someone who can inspire, organize, and elevate a busy department with both strategic thinking and hands-on support. Working with the Garden Zone Manager - As Team Leader, you’ll be responsible for guiding your team to deliver outstanding customer service, maintaining a vibrant and welcoming garden space, and ensuring stock and merchandising meet our high standards.

**What you’ll be doing in this role**:

- Championing our _One Team_ spirit by delivering friendly, knowledgeable service to customers with a green thumb—or those just starting out
- Leading a dedicated team in a fast-paced retail environment, backed by proven experience in staff leadership and mentoring
- Driving department performance by achieving sales targets and fostering a results-oriented culture
- Overseeing rosters to ensure the right people are in the right place at the right time

**What we’re looking for**:

- A genuine enthusiasm for providing exceptional customer service—garden knowledge is a bonus
- A proactive attitude and drive to achieve great outcomes for your team and customers
- A sharp eye for detail and pride in accuracy, whether it's stock levels or team coordination
- A collaborative mindset built on honesty, fairness, and respect
- Physical stamina for a hands-on role—heavy lifting is part of the day-to-day
- Demonstrated leadership capabilities with the confidence to take initiative and inspire others

**What Mitre10 can offer**:

- Paid day off for your birthday
- Generous staff discount
- $10,000 Trauma Insurance Cover
- Discounted rates at multiple gyms, dentists, optometrists and more
- A supportive and friendly team environment

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