Mitre 10 Mega Rotorua- Customer Experience Zone
1 week ago
Mitre 10 MEGA Rotorua is a proud, locally owned and family-operated business, committed to helping Kiwis bring their DIY dreams to life. As a dynamic and growing company, we’re all about offering quality products, unbeatable value, and expert advice—all wrapped in top-notch customer service.
As a Customer Service Experience Team Member you will play a crucial role in delivering exceptional customer service ensuring a positive shopping experience, and ensuring you process customer's transactions on POS (tills).
**Tuesday to Saturday - 40 hours per week**
**Your day-to-day will include**:
- Greeting and assisting customers in a warm, professional manner
- Accurately processing transactions on our POS system
- Providing advice or solutions to support customer inquiries
- Collaborating with team members to maintain smooth store operations
- Handling physical tasks such as lifting and moving stock
**You’ll Be Someone Who**:
- Loves creating great customer experiences
- Communicates confidently and clearly
- Enjoys working as part of a high-energy team
- Is reliable and thrives in a busy, hands-on environment
- Has a great attitude and strong work ethic
**We offer the successful applicant**:
- Competitive remuneration
- A stable positive team environment
- Corporate discounts via Mitre 10's 'Perks App'
- Excellent support and training
- Staff Perks such as Birthday Day - Day Off, Trauma Insurance, Bonus Scheme
- Generous staff discount
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Permanent (Full time)
**Job no**:x54CEZ28072025
**Location**:Rotorua, Mitre 10 MEGA Rotorua
**Closing Date**:Monday 28th July 2025
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