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Customer Services Representative

2 weeks ago

Taupo, New Zealand Carters Full time

We're looking for a motivated Customer Service Representative to join our CARTERS Taupo Showroom team. With your commitment to outstanding customer service and support, you might just be the person we've been looking for.
- Become part of a positive team servicing your local CARTERS community
- Competitive remuneration + benefits
- Forge a long-term career with promotional opportunities

**About the role**

You'll be a key part of servicing your local community to:

- ** Provide timely customer service **by identifying the right products quickly and efficiently, serving customers at the counter, assisting on the shop floor and processing sales documentation.
- ** Maintain a seamless store experience **by accurately processing sales refunds, maintaining high levels of showroom standards and displaying 100% accuracy to ensure the correct account and product is charged.

**About you**

You'll succeed in this role because you have the following skills, experience and values:

- ** A team player with the right attitude. **You bring an approachable and helpful attitude, and a willingness to lend a hand and 'muck in' when needed.
- ** A real people person. **You have a natural talent for building trust and rapport with our customers.
- ** Basic tech skills. **Knowledge of computer systems and basic operating skills.
- ** Accuracy and efficiency. **Your initiative will shine, you will be able to follow process and display accuracy and integrity in your day-to-day work.

**Build your future with CARTERS**

At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. We make it a priority to ensure you're looked after in a professional, inclusive, and supportive working environment where you can be proud of the work you've achieved.
- ** Forge a long-term career **with progression opportunities.
- ** Security and work-life balance.** This is a permanent, full-time job, with no work required on Sundays.
- ** Competitive remuneration package and benefits to support your health and wealth. **Includes superannuation.
- ** Company buying privileges** across all CARTERS stores.