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Assistant Manager/customer Service Representative

3 weeks ago

Taupo, New Zealand Neimans Investments Limited Full time

**Assistant Duties and Responsibilities**

Customer Service Representative, help customers pick out goods, and collect payment for purchases..
- Greet customers and make them feel welcome
- Maintain a clean, organized, and comfortable
- Be attentive to customers, providing answers to any questions
- Make recommendations
- Assist shoppers with merchandise
- Restock items that are running low and maintain proper display appearances
- Assist with inventory counts and placement of new products, including new in-store or window displays
- Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
- Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
- Ensure customers are well-informed on any current sales, rewards programs, and store return policy
- Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system
- determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- demonstrating and explaining to customers the establishment's goods and services
- selling goods and services
- accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- stacking and displaying goods for sale, and wrapping and packing goods sold.
- Assist store manager in shop opening procedures
- Help customers find items
- Handle payments, deal with customer complaints and issue refunds

You must be physically fit, as you may have to load unload stock

Be able to under Health and safety policies

Job type: Full time ongoing

Pay rate: $28.00 per hour

**Salary**: $28.00 - $29.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Auckland City, Auckland: Reliably commute or planning to relocate before starting work (required)