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Assistant Manager

2 weeks ago

Auckland City, New Zealand Park Hyatt Auckland Full time

Summary

**About Park Hyatt Auckland**

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

**About Onemata**:
Onemata is formed out of the passion and enthusiasm that our Chefs have for New Zealand, its plentiful fresh produce, premium farm meats, and supreme seafood.

Toasting to our rich coastlines and abundant landscapes, Onemata serves to bring people together, celebrating and savoring the best of New Zealand’s local produce.

**Some of the Responsibilities**:

- Assists the Restaurant Manager to ensure that Onemata operates successfully and in accordance with brand standards.
- Works closely with the other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests.
- Maintains positive guest and colleague interactions with good working relationships. Handles guest inquiries in a courteous and efficient manner and reports guest complaints or problems to supervisors if there is no immediate solution and assure follow up with guests.
- To have full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to the set standards.
- Assists in on-boarding and training new team members
- Assists to maximize the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching and/or mentoring.
- Assist with cost control of payroll and expenses.

**Qualifications**:
**What you need**:

- Diploma or Degree in Hospitality Management
- Managers Certificate
- 3 years experience as a Team Leader in a similar formal dining venue or 2 year experience as an assistant manager?
- 5 Star hotel experience is highly preferred
- Strong knowledge of wines and other beverages
- Strong food and beverage service skills
- Excellent verbal and written communication skills.