Leading Hand

Are you a strong leader with a passion for operational excellence and a drive to support business growth? Inchcape New Zealand is seeking a **Parts Leading Hand** to oversee our Warehouse operations.

**About Us**

Become part of the Inchcape, a global company, with a purpose to bring mobility to the world’s communities - for today, for tomorrow and for the better. With over 1,400 dedicated team members across Australia and New Zealand, our diverse portfolio includes distribution, where we proudly represent renowned brands, fulfillment, where we lead in omni-channel automotive solutions, retail, offering exceptional customer experiences, and financial services, providing tailored solutions to our brand networks, retail partners, and customers.

**About The Role**

In this role, you will ensure the efficient and timely processing of receiving and dispatch tasks, with a focus on meeting customer service level agreements (SLAs). You will be actively involved in promoting safe work practices, identifying areas for process improvement, and ensuring that our operations exceed the agreed service levels. If you are a motivated leader with a strong attention to detail and a commitment to operational excellence, we want to hear from you

**Key Responsibilities**:
**Team Leadership**: Lead, coordinate, and motivate the warehouse team to ensure smooth daily operations, including the timely receipt and dispatch of parts.

**Operational Excellence**: Oversee the accurate and efficient processing of both incoming and outgoing goods, ensuring that all orders are processed within established timeframes to meet or exceed customer SLAs.

**Process Improvement**: Continuously monitor warehouse processes and workflows, identifying areas for improvement. Recommend and implement changes to enhance productivity, reduce errors, and improve overall service delivery.

**Safety & Compliance**: Take an active role in maintaining a safe working environment by ensuring all team members adhere to health and safety guidelines. Promote and enforce safe work practices to reduce accidents and injuries.

**Customer Focus**: Ensure that the parts operations meet or exceed customer expectations by delivering products on time and to the correct specifications, maintaining the highest levels of service.

**Collaboration & Reporting**: Work closely with other departments to ensure seamless coordination between receiving, storage, and dispatch teams. Report on performance and provide feedback on operational efficiencies to management.

**Key Requirements**:

- Proven experience in warehouse operations, parts distribution, or logistics, ideally within the automotive industry.
- Strong leadership and team management skills with the ability to motivate and guide a diverse team.
- Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- A solid understanding of inventory management, receiving, and dispatch processes.
- Focus on continuous improvement, with a track record of implementing process enhancements.
- Knowledge of health and safety regulations and best practices.
- Strong communication and interpersonal skills, with the ability to work collaboratively across teams.

**Why join us?**
Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and you can visit our website to find out more.
- Where possible, our **flexible work policy** helps support you in achieving a genuine work-life balance.
- **Thorough and ongoing training**_ _**provided to support you in all aspects of your role.
- **Career and development opportunities** - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
- **Supportive team environment** - We foster a positive and supportive team culture and thrive on working well together.

**Inclusion & Diversity**

At Inchcape, we believe the true power of diversity cannot be realised without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed. As an equal opportunity employer, Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in.

This is an exciting opportunity to join a dynamic and supportive team, where you’ll have the chance to make a real impact on our customer experience. Inchcape offers a collaborative work environment with a strong focus on continuous improvement and growth.

If you are an organized, proactive, and customer-focused professional looking to further your career, we want to hear from you

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientatio