Customer Service

2 weeks ago

Christchurch, New Zealand Hynds Full time

**Full-time permanent role**:

- ** Career progression & development opportunities**:

- ** Health Insurance Cover & Free Annual Health Checks**

Hynds Hornby is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in Hornby, Christchurch If you're passionate about providing excellent service, helping customers find the right solutions, and being part of a supportive team, then this role is for you.

**What You’ll Be Doing**: As a Customer Service Representative at Hynds, you’ll play a key role in making our customers’ experience unforgettable. From offering expert advice on our range of products to assisting with sales support, your goal is to ensure that every customer leaves with exactly what they need. Whether it's answering queries, processing orders, or maintaining a clean and organized branch, you'll ensure the smooth running of our operations.

**Your Key Responsibilities**:

- **Customer Service & Sales Support**: Be the face of Hynds, delivering top-notch service to our valued customers. Build strong relationships and provide solutions to their needs.
- **Product Knowledge**: You’ll be the go-to expert on our products, ensuring you can answer any question and help customers make the best choices.
- **Branch Maintenance & Stock Control**: Help keep our branch looking sharp, manage stock levels, and support with daily operations like stocktakes and deliveries.
- **Health & Safety**: Maintain a safe and clean work environment because we care about your wellbeing.

**What We’re Looking For**:

- A passion for customer service and building lasting relationships.
- Excellent communication skills and the ability to collaborate with a team.
- A knack for handling multiple tasks while staying calm under pressure.
- Previous experience in a customer-facing role is a plus.
- A valid NZ driver’s license (Full Class 1) and F endorsement (or willingness to obtain).
- A commitment to maintaining a safe work environment and high standards of quality.

**Why Join Us?**
- ** Supportive Team**:You’ll be part of a great team where passion, safety, and personal development are top priorities.
- ** Development Opportunities**:We offer continuous training to help you grow in your role and beyond.
- ** A Company that Cares**:At Hynds, people matter. We care for each other, and we care about the work we do. We celebrate success together and learn from challenges.

**Who we are**:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

**Pre-employment checks**:

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