Trainee Customs Officers

Looking for a career where no two days are the same?

Want to be part of the team that helps protect New Zealand's borders?

We have several Trainee Customs Officer roles based at Christchurch Airport as part of the Deployment Cycle. As a Trainee Customs Officer you'll interact and communicate with a wide range of people and ensure a quality customer experience. You will play a key role in protecting and enhancing the interests of New Zealand by managing border security and community risks that come with the flow of people, goods and craft into and out of New Zealand.

**About this role | Mō tēnei tūranga mahi**

You'll be part of a close-knit team. Being in our deployment model, typically you will start at the airport or port and move around different operational locations / areas every couple of years. Areas include inspections, Customs Controlled Area team, Service Delivery and Lyttelton Port. Even if you are not deployed to these areas, you will have the opportunity to learn about them.

Work areas are located around Christchurch International Airport and Custom House on Orchard Road, except for the Maritime team which works at the Port of Lyttelton.

Hours of work provide for 24/7 coverage across a 6 days on and 3 days off roster pattern, for which an annual allowance will be paid.

The annual salary for this role is $58,718 plus an annual allowance of $13,679 for working rostered shifts.

**What you'll be doing | He aha tāu e mahi ana**

We'll train you for the job - and once you've successfully completed training you'll be:

- Facilitating passengers and goods in and out of NZ, note taking, writing reports and entering information into our electronic systems;
- Questioning passengers and undertaking activities such as searching baggage;
- Processing passengers through Customs processes, this might have you sitting in a booth for long periods of time or standing up for long periods of time assisting passengers;
- Ensuring passengers meet immigration requirements and knowing when to escalate situations.
- Inspecting goods, packages and/or containers at our Inspections facility or Lyttelton port.
- Working as part of our Border Protect initiative and regularly going out and engaging with stakeholders, businesses and others who work in the freight environment, educating and advising on Customs' core functions.
- Conducting Customs activities at the Port of Lyttelton including inspecting cargo, immigrating passengers, port patrol etc

**What you'll need to be successful | Ko ngā mea ka hiahia e koe kia angitu te haere**
- A full unrestricted driver's license
- Great interpersonal communication skills (including good written skills)
- Be willing to work a shift pattern (including unsociable hours) as a core part of the role;
- Have a good level of fitness and physical ability so you can complete the full range of duties in the role.

**Working for Customs | Mahi ki te Mana Ārai o Aotearoa**

To work for the New Zealand Customs Service, you must be able to meet the following requirements:

- Be a New Zealand Citizen or New Zealand Permanent Resident
- Have resided continuously in New Zealand for the last 5 years*
- Successful applicants are also required to pass a medical assessment, drug test and have a clear Police record.
- _If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years but have been absent from New Zealand for periods of 6-9 months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA then you will be required to provide overseas Police certificates for these periods spent outside of New Zealand._

**Job details**:

- Reference #- 42129- Posted on- 24 Sep 2024- Closes on- 04 Oct 2024- Location(s)- Christchurch- Expertise- Trainee Customs Officer- Job level(s)- Entry Level, Experienced- Work type(s)- Permanent Full Time- Additional attachment