Senior Risk Advisor

5 days ago

Mount Victoria, New Zealand Marsh McLennan Full time

We are seeking a highly skilled and motivated individual to join our Marsh Corporate team at our Wellington office. This is a hybrid role that has a requirement of working at least three days a week in the office.

**We will count on you to**:

- Manage a portfolio of accounts ensuring high quality customer service is always provided, which may include self-servicing of small to mid-sized client accounts under supervision of Client Executives
- Assist Client Executives in all aspects of client service including face-to-face client contact, administration, technical support, and business development
- Develop and maintain effective long-term relationships with key client decision makers and monitor political, management, and other changes within client organisations to preserve and protect the company’s relationship with the client
- Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards
Implement successful account retention and defence strategies
- Maintain awareness of all large and potentially complicated claim-related matters and assist in negotiating equitable claim settlements on behalf of clients

**What you need to have**:

- Experience in fire and general insurance
- New Zealand Certificate in Financial Advice (Level 5) or a clear plan to achieve this within a reasonable timeframe
- Demonstrated experience in the insurance industry
- Negotiation and problem-solving skills
- Excellent communication and interpersonal skills
- Good working knowledge of all aspects of insurance and relevant legislation

**What makes you stand out**:

- Corporate broking/insurance experience
- Insurance qualifications such as ANZIIF or similar

**Why join our team**:

- Opportunity to work with a leading global insurance broker
- Hybrid working environment offering flexibility
- Ongoing professional development and career growth opportunities
- Supportive team culture committed to your success

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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