Admission Co-ordinator

6 days ago

Auckland City, New Zealand Oceania Full time

**The role**

Our Elmwood Care Centre in Manurewa, South Auckland are looking for a full time Admission Co-Ordinator to join their dedicated team.
**What you’ll be doing**:

- Meeting & greeting all new and potential residents
- Showing people around the site and co-ordinating admissions
- Engaging with residents to provide general assistance, as requested and delivering exceptional customer service
- Using eCase, our computer system (you will receive full training)
- Co-ordinating resident invoicing each month
- Liaising with Needs Assessment Team at Counties Manukau
- Providing assistance to the wider team at times
- Co-ordinating bed numbers with Business & Care Numbers.

**What you’ll bring**:

- A positive nature with a dynamic personality
- A passion for quality customer service
- Exceptional organisation and administrative skills
- Great communication skills with the ability to build rapport and relationships with customers in a prompt, courteous, efficient, and professional manner
- Availability to start immediately would be preferred
- Excellent computer skills. In particular, with the Microsoft suite
- Good time management skills.

**Who we are**

We’re the proud owner and operator of 44 Villages across New Zealand, providing Village and Aged Care Living. We are dedicated to delivering exceptional and innovative care and hospitality services that delight our residents.

At Oceania, we build villages, not just homes. Places designed to enable our residents to live the way they always have, with value, purpose and connection to the things that matter most. We're led by them, and it's this shared belief in better that makes our approach different.

We Kiwis have a proud tradition of striving for better. That's why we're reimagining the retirement living and aged care experience.

**What we offer**

This belief in better means we are committed to supporting you to learn and do better, and will provide you with:

- A safe and healthy working environment with access to a free, confidential support service
- Opportunities for ongoing development and career progression
- Employee shares, at no cost, for permanent employees
- Access to a range of great staff discounts with our suppliers.

No matter your role within the Oceania family, we all share the same dedication to providing expert and personalised care for the people that once cared for us.

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