Physiotherapy Administrator, 1.0 Fte

2 days ago

Gisborne, New Zealand Health New Zealand - Te Whatu Ora Full time

**Gisborne Hospital**:

- **Full time**:

- **Fixed Term (Parental Leave Cover)**

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

**About the Role**
- We are looking for an experienced administrator to join our wider CSA team with a focus on supporting our physiotherapy service._ _The key responsibilities of this role include referral management, waitlist management, scheduling appointments, ACC contract knowledge and execution, and reception duties._
- Position Description: _Administrator_

**About the Team/Service/ Location**
- Community Health Services Administration (CSA) is a collaborative administrative team that supports Allied Health services and District Nursing teams across the inpatient, outpatient, and community settings._
- Based within the main campus of Gisborne Hospital, we are a first point of entry for referrals, waitlist management, appointment bookings, consumables coordination, and funding management. CSA strives to achieve equitable outcomes for the community through patient-centric values driven by quality-focused innovation._

For more information on living and working in Gisborne click here

**About you**
- As an experienced administrator, you enjoy working in a complex environment, are task focused, and self-motivated. To be successful you must be able to work at a fast-pace, juggle changing priorities and work collaboratively with a diverse range of people and organisations. You will have:_._
- _Cultural sensitivity and a commitment to equity and inclusion._
- _You are strength-based, passionate, and committed to making a meaningful difference for the people within Tūranganui-a-Kiwa_._
- _Proven ability to be self-directed and autonomous._
- _Strong communication and relationship-building skills_._
- _Minimum of one year experience in a hospital-based or healthcare setting administration role._
- _Knowledge of ACC health contracts._
- _Ability to maintain patient and office confidentiality in alignment with the Privacy Act._
- _Proven knowledge of the Microsoft Office Suite (MS Outlook, Word, Excel), or equivalent e.g. Google Workspace_
- _Proven knowledge of hospital-based systems such as i.PM, Best Practice (BePrac), ACC Gateway, and Midland Clinical Portal (MCP)._
- _Excellent oral and written communication skills._
- _Ability to work within a multi-disciplinary team._
- _Proven organisational skills and attention to detail._
- _Excellent time management skills including the ability to prioritise as appropriate._
- _Ability to work effectively under pressure and meet deadlines._
- _A positive attitude to go the extra mile to assist others_
- _Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey of learning and growth_

**Working at Health New Zealand**

**How to Apply

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