Property Underwriting Assistant

1 week ago

Auckland City, New Zealand Chubb Full time

**Your Role**

The primary purpose of this role is to assist the NZ Property Underwriting team and deliver a high quality client service. We want to empower you to own the policy and support the Underwriter end to end.

This includes (but is not limited to) corresponding with underwriters and brokers, assisting and coordinating Indigenous and Multinational placements, handling accounting or policies queries and working with underwriters to prepare quotes on new business and renewal submissions in line with Chubb’s risk appetite. You will also be responsible for all policy documentation being issued directly to brokers within the set service level agreement.

**Your Responsibilities**:
**Process Management and Customer Service**
- Act as first point of contact for processing of Property business.
- To prepare Underwriting files for both Renewal and New Business (including but not limited to inputting data into underwriting systems, compiling customer submission data, policy information, claims histories and CAT modelling, drafting quotes in line with underwriting instructions).
- To liaise with internal departments for credit control, claims and risk information.
- Chasing brokers for outstanding placement documents and premium invoicing.
- To quote and bind endorsements in line with underwriter instructions and coordinate premium amendments to New and Renewal policies.
- Assisting with the reconciliation of aged finance items.
- Ensure underwriting files are complete and fulfil audit requirements, manage transition of policies during policy life cycle.
- To ensure policy tracking/workflow tools are accurate and reflect current status of policy at all times.
- Support the development and implementation of business processing tools by acting as SME and assisting in requirements gathering and UAT.
- Any other ad hoc duties allocated by the NZ Property Manager.
- Excellent computer literacy
- Excellent communication and interpersonal skills both in verbal and written forms
- Superior Problem resolution and decision making skills
- Proven ability to deliver 'right first time' and lead by example
- Proven experience of building and maintaining good working relationships
- Experience working to tight deadlines/SLA's is desirable
- Pro-active involvement with department objectives & service level
- A collegial and constructive approach to working with and supporting colleagues within a team environment
- Well-developed and refined analytical and organizational skills

**Qualifications**:
Obtain or studying toward ANZIIF qualification is desirable.

In return, we offer you the opportunity to work as part of a dynamic and agile environment, with a competitive benefits package, where continuous development is encouraged throughout your career (both professionally and academically).

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