Team Leader

4 days ago

Napier, New Zealand Mitre10 Full time

Be a key member of our team and work within an organisation that has twice been voted New Zealand’s most trusted home improvement store. Much of that trust comes from knowing we, like the other Mitre 10 stores, are completely New Zealand-owned and operated.

Mitre 10 Mega Napier, as part of Mitre 10 (New Zealand) Ltd, is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. This is your chance to grow your career within our “big box” format store.

This role is within our Seasonal Department where Heating, Fireplaces, Heat Pumps, Dehumidifiers, Outdoor Furniture, Camping Gear and BBQ's are just some of the product in this area.

Reporting to the Retail Manager you will be responsible for maximizing sales and profit within this department through delivering excellent staff leadership, merchandising, stock control and customer service.

This will see you taking accountability for:

- Ensuring customers are the number one priority, receiving the high standard of service they deserve.
- Promoting a team culture that encourages a positive working environment.
- Taking on responsibility for on-the-floor stock, displays, point-of-sale and general standards within your department.
- Contributing to the overall success of the store, actively supporting loss prevention initiatives and process; and
- Other duties as required.

We are looking for people who have:

- Retail supervisory experience.
- Ability to work as part of a team and provide direction and leadership.
- Strong organisational skills, with the ability to think ahead and offer innovative solutions.
- A passion for customer service excellence.
- General computer skills; and
- Ability to manage a varied and busy workload.

Merchandising and solid product knowledge relevant to this department would also be a real advantage.

You will be expected to work on a roster basis, working a Sunday to Thursday.

If you believe you are the person we are looking for, please forward a CV and cover letter via this website.

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