Parts Advisor

5 days ago

Auckland City, New Zealand Penske Full time

**Your New Opportunity**:
If successful in securing this role, you will work under the guidance and mentorship of our skilled and experienced Parts and Service team and you will receive formal training through MITO. Upon completion of a 1-2 year apprenticeship, you will be rewarded with a New Zealand Certificate in Parts and Automotive Accessories - Level 3.

**The Role**:
As a Parts Advisor you will be responsible for supporting both our internal staff (workshop) and external stakeholders (customers and dealers) on parts requirements and orders across our diverse range. The Auckland parts division is operational from 7am - 9pm Monday to Friday and Saturdays by appointment. Applicants need to offer the flexibility, once fully trained, to predominantly work dayshift (7am - 4.30pm) but be able to cover the afternoon shifts (11.30am - 9pm) and Saturday's on a set roster.

Specific Job Duties:

- Provide parts advising services & support to the Auckland branch, the service and sales departments and our dealers.
- Provide a regular flow of parts internally and externally within set timeframes.
- Respond positively to dealer and customer orders and ensure delivery in a timely manner.
- Increase and maximise all parts sales using up-selling and cross selling methods.
- Make phone contact with our customer base when requested to increase business and promote new products and deals.
- Build relationships with customers to ensure ongoing business and use of genuine parts.
- Help market and sell Penske aftermarket product lines where relevant.
- Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
- Participate in regular stocktakes and assist the warehouse team with sea freight processing, inwards good receipting and core return processing.

**About You**:
**About Penske**:
An iconic brand in both the business and racing worlds, the Penske organisation is a Fortune 500 company with a global presence, with over 50,000 employees. A leader in the New Zealand commercial vehicle, power generation and industrial engine sectors, Penske represents market-leading products such as **MAN,** **Western Star and Dennis Eagle trucks along with **_mtu_** & Detroit engines **across some of the most dynamic on
- and off-highway markets in the country.

**Why choose Team Penske?**

At Penske, we know that it is our people who are at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

- Accredited Training & Development Programs;
- Commitment to providing the highest levels of safety, technical and leadership training;
- Competitive Remuneration;
- Reward and Recognition Programs;
- Employee Referral Program - generous employee referral fees;
- Employee Assistance Program;
- Family Friendly Benefits including Paid Parental Leave.

**Be ambitious. We are.

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