Reporting and Data Analyst

2 weeks ago

Auckland City, New Zealand AsureQuality Full time

**Reporting and Data Analyst**

**The opportunity**

AsureQuality have a new and exciting role for a Reporting and Data Analyst within our Customer Experience Team to ensure that the operational performance of the is measured and understood to deliver the best outcomes for all Stakeholders.

You will take ownership of the quality of customer data stored in our systems, identifying errors, duplicates and inconsistencies ensuring remedial work is undertaken in a timely and robust manner. You will consult with relevant Stakeholders to improve and develop more meaningful insights and reporting tools. This will enable well informed decision making by those engaged in delivering great customer outcomes and business strategy including sales and customer experience. You will champion our Customer Solutions Data quality and integrity objectives, ensuring good data governance and identify gaps and opportunities for improvements.

**Duties will include**:

- Reporting extractions and data analysis
- Investigate and remedy data inaccuracy and quality issues.
- Produce reports and present information.
- Develop/improve reporting tools and data maintenance programme.

**About you**

This role will suit someone with strong attention to detail and an analytical approach. You will have a continuous improvement mind set and thrive in a fast-paced environment. As someone technically savvy you will ideally have experience using MS Dynamics, Power BI or equivalent reporting tools.

You will also have:

- Previous experience in a Data insights or reporting role
- Experience in a Service Delivery, Sales or Customer Service environment
- Experience using MS Office, Power BI or relevant reporting tools
- Excellent verbal and written communication skills

We are looking for a confident individual, who can hit the ground running and be the trusted partner for any data and reporting requirements. This is a great opportunity to join a supportive team and be at the forefront of delivering excellent outcomes for both internal and external stakeholders.

**Benefits**:

- Flexible hours & WFH options
- Bonus leave day & option to buy additional leave
- Employee volunteer programme
- Discounted healthcare insurance & other staff discounts
- Employee Assistance Programme (EAP)
- Parental leave return to work support
- Long service recognition
- Study support

**About us**:
Everyday our experienced team of 1800+ people work alongside farmers, producers, and others throughout the food supply chain to help them uphold what Aotearoa stands for in food - a higher standard of quality and safety.

We are passionate about our shared role as Kaitiaki Kai, guardians of food, and have a deep responsibility to do the right thing for food and the environments it comes from. We are committed to attracting, developing, and retaining great people, and supporting them to be the best they can be. We know diverse teams are stronger teams and we believe in fairness and opportunity for all.

**Helping Aotearoa shape a better food world - Join us today

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