Change & Engagement Manager

6 days ago

Mount Victoria, New Zealand Contact Energy Full time

**Company Description**
**Ko wai mātou | About us**
Ko tō mātou kaupapa nui ko te tuku atu i tō mātou pūngao ki te wāhi e tika ana, kia whakahaukino kore ai i te rāngai pūngao o Aotearoa me te whakatairanga atu i te #changematters. E kaingākau ana mātou mō tō mātou whāinga matua, ā, e whakahīhī ana anō mātou i te iwi tangata kei muri i a mātou e whaiwhai ana i te whāinga kotahi. Nā runga i tēnei whāinga teitei, tērā pea ka ui ake koe ki a koe anō-ka pēhea tēnei āheinga e tautoko ana i tētehi Aotearoa pai ake, Aotearoa mā ake?

Our purpose is to put our energy where it matters, to decarbonise the New Zealand energy sector and promote #changematters. We are passionate about our mission and proud to have a tribe of people working towards delivering Contact’s strategy to grow beyond traditional energy retailing and create outstanding customer experiences.

**Here’s the exciting part**

We are constantly striving to be better than we were yesterday Because of this we are undertaking a digital and business transformation in the face of a hyper
- competitive market, challenging margins, a global pandemic and dynamic expectations from our customers and our people. The purpose of this role is to lead change and engagement as part of the Transformation Office (TO) in Contact’s Retail business. The key focus is on delivering exceptional change and engagement experiences to connect our people to our business transformation and strategy delivery. If you know, you know right? Here’s a high level overview to some of your tasks:

- Leading with the Transformation Office (TO) mind set, disciplines, practices, cadence and tools to design, delivery and embed desired change outcomes
- Translating business objectives and requirements into effective change and engagement strategies
- Managing the development and delivery of change and engagement plans, including campaigns and strategy
- Being a trusted advisor to senior leaders at Contact on change and engagement matters, including change communications
**Qualifications**

You’ll have plenty of stories to share with the team where your people focussed approach has helped you and the business succeed, coupled with your expertise in developing and delivering internal change, engagement, and marketing communications strategies and plans. Here’s a few other things to talk about;
- Ability to analyse and contextualise complex issues, identify key points to be addressed and develop effective, practical plans to resolve problems
- Able to demonstrate a high level of business, financial and digital acumen
- Effective interpersonal, relationship management and communication skills, including the ability to write or articulate and present clear and concise professional communications to a large and/or complex range of stakeholders
- Experience of change leadership and managing communications and engagement during times of serious change or crisis
**Additional Information**

He mea nui ngā paki kōrero ki a mātou i Contact, nā reira, mēnā kei a koe tētehi e hāngai pea ana ki tā mātou e kimi nei i tēnei tūranga kei raro iho nei-kei te hiahia mātou kia whakapā mai ai koe

We are big on stories here at Contact, so if you have one that you think might align with what we are looking for in the role below - we would love to hear from you

Contact Energy is committed to being an inclusive employer. We want people to be themselves, after all, they can't be anyone else

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