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Customer Service

2 weeks ago

Taupo, New Zealand Hynds Full time

Frontline Customer Focused Role
- Great team and culture
- Your career close to home

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries. Responsibilities will include front counter customer sales & service, phone enquiries & quotes, yard & stock control, assisting with deliveries and the loading/unloading of customer vehicles at our busy branch. This is a people focused and a fun role where you get to build and develop relationships with customers on a daily basis. The normal hours will be Monday to Friday from 7:00am to 5:00pm. There will be some flexibility required to work additional hours from time to time to cover leave, customer demand etc.

**What you will bring to Hynds**:

- Previous frontline/front counter customer service experience in a similar environment or industry
- Knowledge of our products and how they work is advantageous
- A keen interest in our industry
- Good level of computer literacy
- Current full driver's license is required
- Forklift license (F endorsement) is beneficial, but training is provided
- Excellent verbal and written communication skills with self-confidence to approach and engage with customers
- A reasonable level of physical fitness.

**Why join Hynds**:

- Competitive salary
- Southern Cross medical insurance cover
- Values focused and supportive environment
- Ongoing learning & development opportunities

**Who we are**:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

**Pre-employment checks**: