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Systems Engineer, Queenstown

2 weeks ago

Queenstown, New Zealand DFS Group Full time

DFS is embarking on transforming its retail stores into smart stores that leverage technology to delight our customers with exceptional products and memorable travel experience. These smart store technologies will be introduced into DFS’ new store in Queenstown, New Zealand.

**Responsibilities**:

- Work closely with Front Office Systems and Infrastructure, participating in the design on new IT Services or products. Work with respective teams to refine their product and service offerings to be in line with business needs
- Ensure all store IT technical procedures (Installation, Configuration, Run books) are documented, updated, and contribute to the maintenance of operational standards
- Be the change representative in Change Advisory Boards or Release Control Boards meetings. Able to explain and coordinate store related IT changes
- Work with immediate supervisor / manager with resource management such as vendors, contracts, budget planning, timely invoice processing, spending is in alignment to budget, et cetera
- Build good relationship with business management, ensure business partners expectations are met and actively communicate state of IT affairs with immediate supervisor and /or IT management as needed

**Key Requirements**:

- Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering or related field
- At least 2 to 3 years’ experience in IT Retail environment or a Technology company managed service provider
- Microsoft Certified Engineer (MCSE)
- Excellent problem solving and communication skills
- Self-motivated with strong project and people management skills
- Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business
- Manage emergency problems within the division as needed

DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.