Customer Service Coordinator

**Empowering careers at ARJO**

**At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?**

**This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.**

**What is the Opportunity?**

A great opportunity now exists for an enthusiastic and professional Customer Service Coordinator reporting to the National Operations Manager to join our high achieving team based in Auckland NZ. This role offers flexible working hours around University schedule for students.

The purpose of the Customer Service Coordinator role is to provide support to Arjo customers and clients across New Zealand. This is a varied role that includes assisting in sales administration, customer service, and operations.

**We are looking for a person to**:

- Sales Orders and Quotations entered into the system in an accurate, efficient and effective method.
- Liaise with Sales, Aftermarket, Operations and customers to identify and respond to customer expectations.
- Answer incoming calls in a prompt and efficient manner and respond to requests in a knowledgeable and helpful approach ensuring customer satisfaction.
- Handle distributor requests, customer queries and general customer support.
- Identifying and resolving any reported or identified shipment issues.
- Develop and establish a thorough understanding of Arjo products, features and brand.
- Be a role model for company culture. Present the customer with a professional and helpful corporate image.

**The skills you will need**:

- Administration and Customer Service skills
- Business Management, Marketing Student or recent graduate
- Microsoft Office experience (PPT, Word, Excel)
- Medical industry or SAP experience not essential, training provided
- Good verbal and written communication skills

**Benefits**

We offer a competitive remuneration with the prospect of building a long-term career, whilst encouraging growth and leadership within this global company.

**Why diversity matters to us**

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment - not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.

**About Arjo**

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

**_Successful applicants will be required to undergo relevant Reference Checks, a National Police Check and Drug & Alcohol Screening prior to appointment._**

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits.

We look forward to receiving your resume and cover letter

**About Arjo**

**At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.