Customer Coordinator

1 week ago

Christchurch, New Zealand Switched On Group Full time

We currently have an exciting opportunity for an administrator with a passion for customer experience to help us deliver our residential maintenance, we have options for a fixed term and permanent options.

As our new customer coordinator you will be responsible for the coordination of work orders. You will be working closely with our sub-contractors and internal teams to ensure we are able to deliver residential maintenance to our customers.

Key responsibilities include but are not limited to:

- Dispatching trades with allocated timeframes
- Invoicing work completed
- Maintaining accurate records
- Ensuring we are meeting the customers needs

We work within a complex and dynamic environment that requires someone who can manage change, manage conflicting priorities in a fast pace environment all while keeping the Switched On mission at the forefront

**Requirements**:

- Administration experience
- Passionate about customer service and enhancing our customers environments
- Building industry knowledge preferred but not essential
- Ability to organise and priorities workloads
- High attention to detail
- Be a team player who recognises the need to support each other to achieve

**Benefits**
- Southern Cross Medical Insurance
- Great company culture where family matters
- Focused but fun team environment
- Employee Recognition program
- Growth opportunities within our wider group of companies

**About the Company**

Switched On Group exists to enhance environments for whānau, businesses and communities across Aotearoa. Our whānau and iwi-owned construction group is leading the way in kaimahi and customer care. As an Amotai Registered business, people and wellbeing are at the centre of how we operate.

As part of the wider group, Switched On Housing works to ensure that whānau living in Kāinga Ora properties have safe, warm, dry and comfortable living environments. As one of the key Maintenance Partners on the Te Mahi Ngātahi contract, we support families and hapori-communities from Tairāwhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.

**How to apply**

If this role sounds like you click the **APPLY** button now.

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