Waitomo Glowworm Caves Retail Assistant

1 week ago

Waitomo, New Zealand THL Full time

**Join the Iconic Waitomo Glowworm Caves Team**

Do you want to work with New Zealand's world-renowned Waitomo Glowworm Caves and help create **unforgettable** holiday experiences for visitors? As NZ's original tourist destination and a true Kiwi success story, we are searching for a **Fixed-Term Retail Assistant** to join us for the busy summer season.

In this role, you'll provide outstanding **manaakitanga** (hospitality) to our **manuhiri** (visitors) at our souvenir and gift shop located in the Waitomo Glowworm Cave Centre. Your passion for delivering top-notch customer service, along with your knowledge of our products and the local area, will ensure a premium shopping experience for our guests.

**Key Responsibilities**:

- Deliver exceptional customer service to all visitors.
- Stay up to date with all Waitomo attractions, products, and services.
- Connect with visitors from diverse cultures and backgrounds.
- Offer helpful insights on the local area and North Island attractions.

**What We're Looking For**:

- Excellent communication skills, both verbal and written.
- Experience in retail, sales, merchandising, or stockroom work (advantageous).
- Passion for the local area and a desire to showcase its hidden gems.
- Ability to create memorable and authentic visitor experiences.
- Friendly, confident, and outgoing with the ability to start conversations easily.
- Knowledge of **Tikanga** and **Te Ao Māori** (advantageous).
- Professionalism, excellent presentation, and strong interpretation skills.
- Energetic team player with a can-do attitude.
- Flexibility to work in a 7-day operation.

We value **hard work**, **trust**, and a strong focus on **manaakitanga**. If you're ready to bring these qualities to our team and deliver an exceptional visitor experience, we want to hear from you
- Reference #- 46969- Posted on- 07 Oct 2024- Closes on- Location(s)- Waitomo- Expertise- Customer Service- Job level(s)- Entry/Unskilled- Work type(s)- Fixed Term Contract- Group division- Waitomo Glowworm Caves

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