Survey Manager

Have you studied information management or social sciences at university level?
- Are you someone who puts customers first, takes initiative, and can confidently handle conflict and influence outcomes?
- Can you work effectively in a dynamic cross-disciplinary environment while managing multiple activities and unpredictable workloads?

**Korero mo te turanga - About the role**

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Survey Manager. The role will require someone to manage the annual university survey programme and provide expert advice on the best practices in the design, coordination, implementation, analysis and reporting on staff and student surveys for the evaluation and improvement of university programmes, practices, and policies.

Key responsibilities:

- Maintain core customer relationships and communication channels to disseminate information.
- Identify trends and plan for institutional shifts in strategy.
- Report on changes and developments.
- Comply with ethical data practices and privacy policies to ensure proper storage and accessibility of sensitive and confidential information.

**O pumanawa - About you**

You will be a motivated, customer-focused individual who can take the initiative, provide excellent administration and policy compliance.

You will thrive in this role with an excellent manner with people, an ability to influence and manage conflict, strong attention to detail, and self-management skills. This role is busy, challenging, extremely rewarding and interesting for the individual with the right temperament.

Key requirements:

- A relevant tertiary qualification such as information management or a social sciences degree.
- Experience managing multiple activities and unpredictable workloads in high pressure situations.
- Well-developed organisational skills, with a demonstrated ability to work autonomously and able to manage competing demands and priorities.
- Proven ability to work effectively in a dynamic cross-disciplinary environment.
- Ability to communicate effectively and influentially with people from all levels of an organisation.
- Strong analytical, written and oral communication skills.
- Strong programme and project management skills.
- Ability to provide comprehensive analysis and advice that supports business improvement.
- Experience with data collection and surveying tools (e.g., Qualtrics, 1000Minds, etc.).
- Experience with data analysis tools (e.g., SPSS, Microsoft Excel, R, etc).
- Experience with reporting tools (e.g., Tableau, PowerBI, Microsoft Word, PowerPoint, etc.).
- Knowledge of and experience working with survey methodologies.
- Ability to innovate on processes to provide best practices.
- Experience in a position requiring attention to detail, excellent organisational skills and the ability to work unsupervised.

Role Description - Click here to see further information, including salary details. If this link is not available, click 'apply' to view this on the University career's page.

**Close date for vacancy**: 13 June 2025.

We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa.

**Mo Te Herenga Waka - About Our University**

Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here.

Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.

**Etahi korero hai awhina i a koe - Why you should join our team**

Step into a dynamic team where every decision is a calculated move towards excellence Our team is the brain behind the brawn, providing precise data to support staff in hitting the University's strategic goals. From insightful reporting to innovative tech solutions, we're all about planning for success and managing information like pros. Join us and be part of a team that turns data into direction