Senior Service Designer
1 week ago
Fixed Term / Secondment until 26 June 2026 This role is a fixed term position in response to increased demand within our high priority work programmes. We are surging in people and resources in response to these priorities. **Mo te turanga mahi | About the role** The Senior Service Designer leads the design and delivery of service improvements across the Ministry, using service design expertise to enhance internal systems, processes, and tools. You will be part of the Transformation and Change team, which is focused on transforming the organisation and making our internal systems and processes more efficient for everyone. This role plays a key part in shaping the Ministry's transformation journey and enabling kaimahi to focus on what matters most. Working alongside the Service Design Leads you will build strong relationships across the Business and Transformation Services group and the wider Ministry, working closely with internal kaimahi to understand their needs and to identify pain points and collaboratively develop new ways of working that will delight our internal "customers". Through collaboration, you'll help develop and implement new ways of working that better align people, processes and technology to deliver seamless, customer centred services. **Nga pukenga me nga wheako | Skills and experience** - Demonstrated experience leading service design projects in complex environments - Proven ability to influence senior stakeholders and drive strategic change - Experience designing internal processes and services to meet emerging business needs. - Ability to manage multiple priorities, plan and deliver work to deadlines, and adapt in fast-paced or ambiguous environments. - A systems-thinking mindset, with an interest in how processes, people, and technology interact. - Experience with design tools and platforms (e.g. Mural, service blueprinting, journey mapping). - Demonstrated ability to identify user needs and translate insights into practical, user-centred solutions. - Solution-focused approach with strong problem-solving and decision-making skills. - Confidence and capability to facilitate group sessions with customers and users. - Personal drive, enthusiasm, curiosity, and a can-do attitude. - Excellent interpersonal, written, and oral communication skills. **Whanuitanga Utu a-Tau | Salary range** Salary range for this role is $110,501 to $134,128 pa. Appointment within this range will be based on skills and experience. **Nga hua ka puta i te mahi ki MfE | Benefits of working at MfE** - a flexible working approach to embrace a healthy work-life blend - agile ways of working, allowing you variety and challenges across the organisation as we work as 'One MfE' - active employee networks including Maori Ropu, Asian Network, Neurodivergent and Disability Networks, Women's Network, Tagata Moana (Pacific Peoples' Network), and Rainbow Network - opportunities for development and education. Check out other benefits of joining us and hear what our people say about Working at MfE | Ministry for the Environment. We are committed to providing equal opportunities and actively strive to be a diverse organisation with an inclusive culture. We actively encourage applicants from all backgrounds to apply. We are proud to be a Rainbow Tick and Gender Tick certified organisation and are committed to providing a safe and inclusive environment for everyone._ _ **Ra Katinga | Applications close**:Sunday 16th November 2025
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Senior Service Designer
2 weeks ago
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Senior Service Designer
21 hours ago
Wellington City, New Zealand New Zealand Government Full time**Type**: Fixed term (12 months) Hours: Full time Location: Wellington Business Group: Regulatory Services Branch: Regulation and Policy Senior Service Designer - Improve operating and service delivery - Enhance end user experience and improve proactive compliance - Join a team committed to improving the safety and wellbeing of New Zealanders **Who we...
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Senior Service Designer
21 hours ago
Wellington City, New Zealand New Zealand Government Full time**Type**: Fixed term (12 months)Hours: Full time Location: Wellington Business Group: Regulatory Services Branch: Regulation and Policy Senior Service Designer - Improve operating and service delivery - Enhance end user experience and improve proactive compliance - Join a team committed to improving the safety and wellbeing of New Zealanders **Who we...
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Senior Service Designer
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Senior Service Designer
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Senior Service Designer
6 days ago
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Senior Service Designer
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Senior Service Designer
1 week ago
Auckland City, New Zealand New Zealand Government Full timePermanent, Full-Time, Monday-Friday - Primary Location : Auckland (supportive of a hybrid model) - Lead and support complex and highly meaningful service design projects within Te Toka Tumai and the wider Te Whatu Ora, as well as build organisational capability in service design know-how - A unique opportunity to be part of a design and innovation studio...
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Senior Service Designer
1 week ago
Auckland City, New Zealand Central Auckland Full timePermanent, Full-Time, Monday-Friday - Primary Location : Auckland (supportive of a hybrid model) - Lead and support complex and highly meaningful service design projects within Te Toka Tumai and the wider Te Whatu Ora, as well as build organisational capability in service design know-how - A unique opportunity to be part of a design and innovation studio...
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Senior Service Designer
6 days ago
Wellington Central, Wellington, New Zealand Oranga Tamariki - Ministry for Children Full time NZ$90,000 - NZ$120,000 per yearPivotal role supporting the Disability ProgrammeWellingtonFixed Term until 30 June 2026Mō mātou | About usOranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:We put Tamariki firstWe believe Aroha is vitalWe respect the Mana of peopleWe are...
