Pastoral Care Officer

1 week ago

Auckland City, New Zealand UP Education Full time

With NZ borders reopened, more international students are returning to New Zealand, and NZMA continues to be a popular choice for those wanting to study Cookery, Hospitality, Pharmacy, Sports, Early Childhood and Health. With the number of international students growing on our campuses in Auckland, we are looking for a Pastoral Care Officer to help ensure every student has the support they need to succeed

**About the role**

We want to ensure international students are provided with the best level of support during their study with us, through student orientation and inductions, ensuring all documentation is compliant, and most of all provide pastoral care and support at an individual level to meet the unique needs of these students.

The Pastoral Care Officer will report to the Operational Planning Manager and will manage the day-to-day tasks of the international compliance requirements with all internal and external policies and procedures, including The Education (Pastoral Care of Tertiary and International Learners) Code of Practice. Ongoing individual support for international students is also a key component of this role and will include facilitating one-on-one meetings with international students as well as ensuring adequate counselling and support services are accessible to all students. The role will be based out of our Auckland Central campus and will include support of our other Campuses where required


Some of your daily tasks in this role will include
- Meeting with international students to support with pastoral needs
- Verifying and checking of compliance documentation
- Monitoring and purchasing of student health insurance
- Planning and facilitating new student orientation
- Auditing documentation to ensure all enrolments are compliant
- Generating monthly audit reports for board reports
- Facilitating workshops to support international student learning

**About you**:
You are passionate about ensuring every student has the opportunity to succeed and celebrate cultural diversity. You have good attention to detail and enjoy interacting with others. In addition, your background and experience will ideally include:

- Experience in working with international students, or similar
- Strong attention to detail
- Moderate technical skills in MS Word and MS Excel
- Group training experience in a multi-cultural environment
- Demonstrated commitment to represent and be a strong advocate for students
- Knowledge of education sector would be an advantage but is not necessary

**Why work with us?**

New Zealand Management Academies (NZMA) is one of NZ’s largest Private Training Establishments offering vocational courses and qualifications across a range of programmes. With authentic training environments, well-designed programmes, and a fun and supportive learning environment, we have a mission to provide all our students with positive educational experiences to help them move ahead.

Our organisation is strong on developing our people and having fun while we do it. We strive for success in everything we do with the strongest integrity. We ensure our team feels valued and informed about the direction we are heading in.

**To Apply**:
**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

  • Pastoral Care Officer

    2 weeks ago

    Auckland City, New Zealand UP Education Full time

    With NZ borders reopened, more international students are returning to New Zealand, and NZMA continues to be a popular choice for those wanting to study Cookery, Hospitality, Pharmacy and Health. With the number of international students growing on our campuses in Auckland, we are looking for a Pastoral Care Officer to help ensure every student has the...

  • Accounts Officer

    2 days ago

    Auckland City, New Zealand Spectrum Care Full time

    Central Auckland location - Fulltime 40 hours per week - $61,692 - $66,560 per annum Do you want to be part of a high-performing finance team that makes a real difference in people's lives? Read on. The Spectrum Foundation vision is: "An Aotearoa in which all disabled people have equal opportunity to live good lives". The Foundation works closely alongside...

  • Maintenance Officer

    2 days ago

    Auckland City, New Zealand Ultimate Care Group Full time

    Healthcare & Medicine - Aged Care - Auckland - Part-time 6/3/2025 **The Ultimate Care Group is a privately owned Specialist Residential Aged Care Services Provider. We offer rest home, hospital, and dementia care to the elderly in 19 residential facilities throughout New Zealand.** ***We have a permanent part time opportunity for a Maintenance Officer at...

  • Property Manager

    2 days ago

    Auckland City, New Zealand UniLodge Full time

    **Culture and Benefits** *** We have a culture that’s built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible. We'll provide you with: - A great culture with fun events and activities - Acknowledgement, rewards and benefits - A multicultural and diverse environment - Learning and development...

  • Office Manager

    4 days ago

    Manukau City, New Zealand Kauri Senior Care Limited Full time

    Key Responsibilities: 1. Administrative Tasks: - Manage office operations and procedures. - Develop and maintain office services, establish priorities, and set service standards. - Coordinate meetings, appointments, and events. - Maintain office supplies and equipment. - Maintain office records and accounts, ensuring accuracy and compliance. - Coordinate...

  • Customer Care and Office Coordinator

    3 days ago

    Auckland, Auckland, New Zealand Northpower Full time

    About the Role:We're looking for a proactive and friendly Customer Care and Office Coordinator to manage customer complaints/enquiries and support our Major Projects teams. Based at our Auckland (East Tamaki) depot, you'll be the go-to person for online customer enquiries and complaints coordination, facility maintenance support, front reception and general...

  • Kaiako - Years 1 - 10

    2 days ago

    Auckland City, New Zealand Te Kura - The Correspondence School Full time

    **5 x positions** **Fixed Term (January - December 2026)** **Full time FTE 1.0 (40 Hours per week)** **Based in the Auckland Te Kura tari (office)** **Kaiako | Teacher - Years 1 - 10** - Nau mai, haere mai ki Te Kura_ At Te Aho o Te Kura Pounamu (Te Kura), our ākonga are always at the centre of what we do. For more than a century, we've supported...

  • Animal Shelter Officer

    2 weeks ago

    Auckland City, New Zealand Auckland Council Full time

    Location: Manukau - Salary & Employment: $65,493 - $69,345 per annum, Permanent, Full-Time (40 hours/week) - Work Schedule: Rotating roster including weekend and public holiday shifts. **He angitūtanga: The Opportunity** Are you committed to animal care and looking for a role where you can truly make a difference? We’re looking for a motivated and...

  • Customer Care and Credits Officer

    4 days ago

    Auckland City, New Zealand Madison Recruitment Full time

    **Do you have a passion for customer service and looking for a new challenge within an innovative beloved New Zealand company?** Our Client: Lewis Road Creamery is a fast-growing New Zealand owned and run FMCG producer who specialise in dairy products. They pride themselves on being innovative and are now on the search for customer focussed superstar to...

  • Practice Lead Behaviour Support

    2 weeks ago

    Auckland City, New Zealand Spectrum Care Full time

    Practice Lead Behaviour Support Fulltime, 40 hours per week $92-$97k per annum + company car for personal use Greenlane, Central Auckland location - Spacious Corporate office based in Greenlane, Central Auckland - Fulltime, permanent role - Company car for private use - Up to $97K per annum Spectrum Care provides support for children, young people and...