Customer Service Officer

3 days ago


Manawatu District ManawatuWanganui, New Zealand New Zealand Government Full time

He aha te mahi? - What is the role?
The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we actually fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you'll be bringing your customer centric approach to improve customer experience.
Day-to-day, your tasks might include responding to customers, coming up with solutions, and calculating options when communicating a plan.
E hiahia ana koe ki te mahi tahi? - Want to work together?
We're looking for people who are passionate, keen learners and committed to what they do. You'll be joining a team of Customer Service Officers who have come from all walks of life. Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - all are welcome

**Ideally, you will possess the following skills**:

- Great communications skills, both verbal and written
- Curiosity and problem solving
- Resilience
- Digital savviness (we'll teach you the ins and outs of our unique tools)
- Comfortable with numbers
- Customer centric mindset

He aha ngā painga Mōu? - What's in it for you?
We offer a supportive team environment and great opportunities to grow and learn, both within the Customer Service Officer role or if you want to spread your wings into other areas of the business. We invest in you from day one - providing a well-mapped out training programme that allows you to understand our tax and social policy products.
Your hours of work will be up to 7 hours 35 minutes per day (75 hours 50 minutes per fortnight), to be worked between 7.25am and 8.30pm Monday to Friday, and between 8am and 5pm on Saturdays. We have a rotating roster which operates five weeks in advance.



  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR. He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect...


  • Manawatu District, Manawatu-Wanganui, New Zealand Health New Zealand - Te Whatu Ora Whanganui Full time

    **Customer Supply Officer, Distribution Centre: Whanganui Hospital: Permanent 1 FTE** - **In a hospital setting, your work can literally save lives by ensuring the right supplies are in the right place at the right time. While not always visible, supply chain professionals are essential to keeping the hospital running smoothly.** - **Healthcare professionals...


  • Manawatu District, Manawatu-Wanganui, New Zealand Health New Zealand - Te Whatu Ora Full time NZ$60,000 - NZ$80,000 per year

    Customer Supply Officer, Distribution Centre: Whanganui Hospital: Permanent 1 FTEIn a hospital setting, your work can literally save lives by ensuring the right supplies are in the right place at the right time. While not always visible, supply chain professionals are essential to keeping the hospital running smoothly.Healthcare professionals directly...


  • Manawatu District, Manawatu-Wanganui, New Zealand Te Whatu Ora Full time

    Whanganui based - Permanent, full time Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. **About the Role** The Customer Service Representative is the first point of contact for Te Whatu Ora | Health New Zealand. As a Customer Service...


  • Manawatu District, Manawatu-Wanganui, New Zealand Te Whatu Ora - Health New Zealand Full time

    Whanganui based - Permanent, full time Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. - ** About the Role** The Customer Service Representative is the first point of contact for Te Whatu Ora | Health New Zealand. As a Customer...


  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full time

    Customer Service Representative, Sector Operations - Contribute to transforming the future of health in this Customer Service Representativerole role - Be a key point of contact for our communities - Support a wide range of health services - Permanent & fixed term positions Join Te Whatu Ora at a key time of change where you will meaningfully contribute to...

  • Office Assistant

    3 days ago


    Manawatu District, Manawatu-Wanganui, New Zealand Foodstuffs North Island Full time

    New World Feilding is looking for a cheerful, reliable person with an attention to detail to join our office team. You will be working with a committed and motivated team who prides themselves on the quality produce and service we offer our customers here at New World. This is a varied role and not all your time will be in the office. Your duties will...


  • Manawatu District, Manawatu-Wanganui, New Zealand Foodstuffs North Island Full time

    New World Feilding is looking for a Office Administrator to join our Team.You will be working with a committed and motivated team who prides themselves on the quality produce and service we offer our customers here at New World.This is a varied role and not all your time will be in the office. Your duties will includeBanking / CashPayrollInvoicing /...


  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full time

    Make a difference to the future of health in Aotearoa - Be a key point of contact for our communities - Support a wide range of health services Ko wai mātou | Our Organisation It's not very often something happens that's big; like, really big. Big to the point that it will touch the lives of every single person in the motu. That's what we're talking about...


  • Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Ministry of Justice Full time

    **Court Registry Support Officer** **Fixed Term positoin for 12 months, Whanganui** **Te Haeata/The Opportunity** As a Court Registry Support Officer, you will support the Court's day-to-day operations by supporting the administration function and providing customer service. Your day will involve engaging with our participants, including Lawyers, Judges,...