Customer Service Broker
7 days ago
Posting Description:
The Opportunity
Set within a fast-paced contact-centre environment, this varied role will see you engaging with customers, distributors and insurers to deliver best fit solutions and outcomes, whilst providing an outstanding service experience.
Your day-to-day responsibilities will primarily include:
- Responding to 0800 customer service lines
- Assisting customers with new policies, claims, and updating details
- Acting as liaison on all broking issues, including claims and underwriting
- Maintaining files and assisting with credit control
- Occasional outbound service calls
**About You**
This role would suit an enthusiastic, proactive and service-focused professional looking to build a career with a global insurance broker.
To be successful, you would ideally have the following skills and experience:
- Strong problem solving capabilities
- Great organisation skills, with an eye for detail
- Strong communication skills (both written and verbal)
- Ability to work efficiently and accurately under pressure
- A great team player with the ability to get along with a wide variety of people
- Computer proficiency with a good knowledge of Microsoft Office (e.g., Outlook, Excel etc).
**Aon Culture & Benefits**
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. We provide colleagues with the support to make a positive impact together with ongoing opportunities for development, including the support of a team which will continually encourage you to achieve your best.
We understand the importance of having flexible work practices to allow colleagues to prosper and deliver. We offer hybrid work solutions which allows colleagues to work from their place of choice, in conjunction to the local Aon office. Of course, flexibility goes beyond just the place of workand we are all for it. We call this Smart Working
We currently have approximately 1,000 employees in New Zealand. Globally, we have an employee base of 50,000 people, working across 120 countries. This allows us to build the best teams and gather the best thinking from around the world to deliver quality solutions and service locally.
Aon is an equal opportunity employer, and we invite you to be part of an organisation that has a diverse workplace, values continuous learning and supports many charities and environmental initiatives.
-
Customer Service Broker
7 days ago
Mount Victoria, New Zealand Aon Corporation Full timePosting Description: **Customer Service Broker** Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow...
-
Customer Service Broker
2 weeks ago
Mount Victoria, New Zealand Aon Corporation Full timePosting Description: Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Through our more than 50,000 colleagues worldwide, we unite to empower results for clients in over 120 countries. We are New Zealand’s leading insurance broker, and our vision is to be the leading provider of insurance...
-
Customer Service Broker
2 weeks ago
Mount Victoria, New Zealand Aon Corporation Full timePosting Description: **Customer Service Broker** Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow...
-
Customer Service Broker
2 days ago
Mount Victoria, New Zealand Aon Full time**CONTACT CENTRE ROLE - INSURANCE** **The Opportunity** This role can be based out of either our Wellington CBD or Christchurch offices. Set within a fast-paced contact-centre environment, this varied role will see you engaging with customers, distributors and insurers to deliver best fit solutions and outcomes, whilst providing an outstanding service...
-
Administration Broker Assistant
5 days ago
Mount Victoria, New Zealand Aon Corporation Full timePosting Description: **Administration Broker Assistant** - Kick start your Insurance Broking career with a global firm - Support our Brokers with insurance policy renewals and client administration tasks - Office based role **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people...
-
Administration Broker Assistant
4 days ago
Mount Victoria, New Zealand Aon Full time**Administration Broker Assistant** - Kick start your Insurance Broking career with a global firm - Support our Brokers with insurance policy renewals and client administration tasks - Office based role **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an...
-
Claims Broker
5 days ago
Mount Victoria, New Zealand Aon Full timeBroaden your insurance knowledge in a busy and varied role - Long-term career progression available - Open to applicants looking for part-time or full-time hours **The Opportunity** Our Wellington branch is looking for a Claims Broker to join their close-knit Professional Indemnity team. Our Claims brokers are tasked with the important job of managing a...
-
Account Broker
1 week ago
Mount Victoria, New Zealand Aon Full timeBased in Wellington CBD - Flexible hours that work for you and the team - Exciting first step into the insurance business **The Opportunity** Aon has a rare opportunity for an Account Broker to join the Wellington branch. This role would see you supporting the commercial broking team with day-to-day administration and management of a book of domestic...
-
Account Broker
23 hours ago
Mount Victoria, New Zealand Aon Corporation Full timePosting Description: - Based in Wellington CBD - Flexible hours that work for you and the team - Exciting first step into the insurance business **The Opportunity** Aon has a rare opportunity for an Account Broker to join the Wellington branch. This role would see you supporting the commercial broking team with day-to-day administration and management of...
-
Account Broker
5 days ago
Mount Victoria, New Zealand Aon Full time**Responsibilities** **Account Broker - Wellington** **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients...
