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Kitchen Hand Plus Customer Service Representative
2 weeks ago
A busy bakery looking for a kitchen hand plus customer service rep to join our team. Working hours will be minimum 35 hours per week depending roster or seasonal requirement. At least one year of relevant experience or relevant qualification required. **Duties and Responsibilities**: - Maintain overall restaurant and kitchen cleanliness. - Ensure that stock levels are maintained and purchased accordingly as required in the restaurant. - Operate check out and supervise when floor gets busy. - Communicate effectively with employees, customers, vendors and agencies - Handle customer inquiries and complaints - Liaise with owner to determine if there is any update to the menus and/or special deals - Monitor compliance with the health and safety regulations. - Such other duties that may be assigned from time to time - Preparation and planning of meal designs - Responsible for assessing food and labour costs - Ensuring that food costs are kept within budget - Ensuring that all food prepared meets management expectations of quality - Demonstrating to other staff procedures and techniques that will be required to assure quality - Encouraging frank and open communication between staff and management - Ensuring that the kitchen is kept clean at all times - Forecasting stock requirements and Ordering stock - Monitoring Health & Safety requirements within the restaurant - Ensuring that all staff comply with Health and Safety regulations - Performance of any other duties as required by Management - Ensure that kitchen activities operate in a timely manner. - Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating. - Recruit and train new kitchen employees to meet restaurant and kitchen standards. - Create schedules for kitchen employees and evaluate their performance. - Adhere to and implement sanitation regulations and safety regulations. - Wash and chop vegetables (for example, tomatoes, peppers, onions and mushrooms) - Cut, slice and grill meats like chicken, ham and beef - Monitor food stock and place orders, as needed - Recommend new recipes to update our menus - Maintain a clean cooking station and sterilize equipment It is a Full-time role working minimum 35 hours per week including evening shifts and weekends, we need people who are committed and turn up to work on time unless they have a reasonable excuse. **Essential Requirements**: - Able to work long and - Able to work flexible hours including weekends We need people who are committed and turn up to work on time unless they have a reasonable excuse.
