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Hostel Manager

2 weeks ago

Wellington City, New Zealand The Marion Hostel Full time

Hostel Manager - Wellington CBD
Full-time, Permanent
Hours: 30 hours per week to 45 hours per week

ABOUT US
We're a vibrant, boutique-style hostel located in the heart of Wellington. Known for our warm
atmosphere and high guest ratings, we’re looking for a hands-on and experienced Hostel
Manager to lead our small but passionate team.

WHAT YOU'LL BE DOING
- Managing daily hostel operations, including front desk, housekeeping and guest

services
- Leading and training staff to maintain high service standards
- Overseeing bookings, pricing tools (e.g. Room Price Genie) and PMS systems like Little

Hotelier
- Coordinating with suppliers and contractors to support smooth operations
- Ensuring compliance with safety and operational regulations
- Responding to guest feedback and driving continuous improvements
- Supporting digital marketing and visual content for social media and events
- Aligning daily practices with long-term business goals
- Working on-call and weekend shifts as needed

and support environmental goals.

REQUIREMENTS:

- Must have a valid New Zealand work visa or a NZ PR/Citizen
- Must have 3 years of verifiable work experience in managing accommodation operations

in New Zealand or a Level 4/5 Diploma in Hospitality or Management
- Availability to work weekends and on-call shifts
- Excellent communication skills
- Hands-on, proactive attitude and strong attention to detail
- Great people skills - both guest-facing and team leadership

Applications close: 4th June 2025