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Care Coordinator Team Leader

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Hamilton, New Zealand Access Community Health Full time

**Ko wai mātou? | Who are we?** Access Community Health l Uru Ātea stands as a leading provider of home-based healthcare and support in New Zealand. We are a 3,000 person-strong team in an organisation which has been at the forefront of community health since the 1920s. Our nurses and Kaiāwhina | Support Workers provide services to more than 40,000 people. And we listen to each one of them, because we genuinely care. **'A better day, every day'** **He kōrero whakamārama mō tēnei tūranga | About the role** **Takohanga | Responsibilities** - Working as part of the regional leadership team to deliver quality home and community support services to our clients - Facilitating co-operative and cohesive working relationships between our Nursing, Care Coordination and Support Worker teams - Leading a team of care coordinators to facilitate the delivery of a responsive client focussed home support service - Ensuring support workers are rostered safely and effectively to meet the needs of our clients - Overseeing all new referrals to ensure effective rosters are put in place - Managing escalations and complaints - Managing team appraisals and feedback **Salary and Shifts** - **Salary**: $29 per hour - **Shifts**: Monday to Friday, 8:00 AM - 5:00 PM - **Hours**: 40 hours per week **Ngā tohungatanga mō tēnei tūranga | Skills and experience** - Customer service champion - Experience in leading a busy team preferably in a Healthcare environment - Excellent interpersonal skills - Experience in planning and prioritisation - Excellent written and oral communication skills - Thrives in a fast-paced environment - Results driven achiever - Strong team player who is able to work effectively with a wide range of people - Excellent computer skills. **He aha ai mātou? | Why Us?** - A passionate business that promotes diversity and inclusion that are reflective of the communities we serve - Company provided laptop and phone - Access to ongoing Learning and Development - Nationwide business with scope for future career opportunities **Ko wai mātou | Who are we?** **Access Community Health l Uru Ātea has a mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access l Uru Ātea is more than just our name, Uru Ātea means "to enter space" and is our promise to deliver services in our client's space, wherever that may be.** **Job Details**: - Reference # - 6338 - Posted on - 18 Jun 2025 - Closes on - 18 Jul 2025 17:00 - Location(s) - Hamilton - Expertise - Care Coordinator, Support Worker Team Leader - Job level(s) - Experienced, Management - Work type(s) - Permanent full-time