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Customer Services Officer
2 weeks ago
**Auckland Customer Services Representative, based at Penrose**
**6 Month - Fixed Term Hire**
**About New Zealand Couriers**:
For more than 50 years, New Zealand Couriers has worked tirelessly to offer our customers the best possible levels of service. New Zealand Couriers is Freightways Flagship Brand. With over 1,200 employees, and 550 independent contractors in 25 locations across the length and breadth of New Zealand, we are incredibly proud to be the country’s leading Courier Company.
We are also the largest subsidiary of Freightways, one of New Zealand’s leading organisations. Despite our size we remain responsive to our market, with our people at the heart of our success.
**The Role**:
This role is a 6 month fixed term hire to cover someone on Maternity leave.
- Friday with standard business hours. There is also a requirement to work on Saturday's on a rotational basis.
- How have you put the customer first?
- Lateral thinking. How have you looked outside the box to find solutions?
- Strong written and verbal communication skills
- Computer/ tech literacy and passion to learn new systems
- Your ability to be empathic whilst solution focused
- A team player that has a strong desire to make a real difference
**What’s in it for you?**
Work with New Zealand couriers a Freightways group adding the benefits of internal group opportunities.
