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Repair Technician Ii

2 weeks ago


Newmarket, New Zealand IGT Full time

Location: Auckland, NZ, 1141- Requisition ID: 10487**Introduction**:
IGT is the world leader in the design, development and manufacture of gaming products and systems. IGT Australia is a dominant force in Australia and New Zealand, and we provide a range of gaming products, systems and services to the Club, Hotel and Casino industries.
We are seeking an experienced Repair Technician to provide service and technical support in the Auckland, New Zealand region.

**Job Tasks and Responsibilities**:

- Warranty Repairs on Terminals, Printers, scanners etc
- Out of warranty Repairs on Ticket Checkers, Terminals, Printer and Scanner that are already out of warranty
- In charge of Inventory and Parts storage
- To load the Firmware on Terminal and Printers
- Monthly Statistical Reporting
- liaise with Lotto Helpdesk for any queries relating to IGT issues
- Logistics
- Dealing with Freight Forwarder for warranty repairs
- Request RMA numbers from manufacturer
- Dealing with Customs
- Complete Commercial invoices
- Contact IGT Singapore to approve Commercial invoices
- Complete Waybills
- Box and equipment shipment
- Repaired equipment received in, complete reports, add back into stock
- Stock take - monthly and as required
- Stock forecasting - stock can take up to 10 weeks to arrive from overseas, so forecasting is imperative
- Simple soldering to replace Red LED on scanner

**Skills and Experience**:

- Relevant certificates in Electronics or Electricals
- 2-3 years of related experience
- Substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
- Able to work independently
- Good troubleshooting skills
- Team player

**Keys to Success**:

- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership

LI-CS2
- IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted._