Guest Service Agent

4 days ago

Auckland City, New Zealand PULLMAN Full time

**Company Description** Te Arikinui Pullman Auckland Airport**,**located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel experience that is authentically New Zealand. From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City. Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes. - Use your **charisma** and love for **Aotearoa** to create a truly unforgettable first impression—your enthusiasm will make all the difference - Make every guest feel genuinely **welcomed & valued**, turning every goodbye into an "until we meet again. - Provide **exceptional**, friendly service to both external and internal guests, ensuring everyone feels appreciated - Ensure a smooth check-in and check-out process, leaving guests impressed with how effortless their stay was from start to finish - Be an **ambassador** for the Accor ALL loyalty program, showcasing its benefits and helping new guests sign up to enhance their future stays - Join a vibrant Front Office team where your energy and passion will elevate the guest experience every single day **Qualifications** - Experience in a Front Office or Reception role at a medium-to-large Hotel is advantageous, but not required - A **people person** with a natural ability to connect with guests and make them feel at home, no matter where they’re from - Organized and great with time management, with strong written and verbal communication skills to match - A **team player** who loves working in a fast-paced environment but can also take charge and work independently when needed - Full of **energy & initiative**, always striving to create an exceptional experience for every guest you meet **Additional Information** - Learn your Way - Access to our Accor Academy so you can Earn while you Learn - Work Your Way - Flexibility to ensure a work life balance - Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide - Accor's refer-a-friend bonus - Meals on shift - Paid Parking at Auckland Airport - Paid Birthday Leave - Paid Wellness Leave - Refer a Friend Incentive - Accor's Parental Leave Scheme - Access to our Employee Assistance Program - Our commitment to Diversity & Inclusion:_ - We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._

  • Guest Service Agent

    4 days ago

    Auckland City, New Zealand Oaks Hotels Full time

    Company Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Job Description Auckland Harbour Suites are looking for an enthusiastic and professional Guest Service Agent to join the team on a full-time basis. Rate: $22.00...

  • Guest Service Agent

    1 week ago

    Wellington City, New Zealand MOVENPICK Full time

    **Company Description** About Movenpick Hotel Wellington**: Movenpick Hotel Wellington is a luxurious and contemporary 5-star hotel located in the heart of New Zealand's vibrant capital city. With its stunning waterfront views and top-notch amenities, our hotel is renowned for delivering unforgettable guest experiences **"Why work for Accor?** We are far...

  • Guest Service Agent

    12 hours ago

    Manukau City, New Zealand THE SEBEL Full time

    Company Description Located in the heart of Auckland, The Sebel Auckland Manukau is the perfect location for business and leisure! Our hotel is conveniently located for exploring the vibrant area of Manukau and the rest of Auckland just upon your doorstep. We are looking for a Guest Service Superstar to join our Front Office team. **Job Description**: -...

  • Guest Service Agent

    2 days ago

    Manukau City, New Zealand THE SEBEL Full time

    **Company Description** Located in the heart of Auckland, The Sebel Auckland Manukau is the perfect location for business and leisure! Our hotel is conveniently located for exploring the vibrant area of Manukau and the rest of Auckland just upon your doorstep. We are looking for a Guest Service Superstar to join our Front Office team. - Our Guest Service...

  • Guest Service Agent

    2 weeks ago

    Auckland City, New Zealand Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Service Agent

    12 hours ago

    Auckland City, New Zealand Avani Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    2 weeks ago

    Auckland City, New Zealand Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    1 week ago

    Auckland City, New Zealand Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    12 hours ago

    Auckland City, New Zealand Avani Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Services Agent

    2 weeks ago

    Auckland CBD, New Zealand Crowne Plaza Auckland Full time

    At Crowne Plaza Hotels & Resorts, we blend business and leisure for a meaningful stay for travelers.You could be joining a global company and just one day be working at one of our 6,000 hotels in nearly 100 countries around the worldOur Front Office department is the heart and centre of the hotel and you could be joining this great team as a Guest Services...