Hospital Operations Manager

Mō Tātou - About Us
Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.
Te Hauora a Toi, Bay of Plenty District is spread across a vast geographical area and includes two hospitals based in Tauranga and Whakatāne. We are one of the Bay of Plenty's largest employers with over 4000 staff.
The Whakatāne community is vibrant and engaged and is close to Tauranga, New Zealand's fastest growing city. There is a wide-range of schooling options throughout the area. Click here to read more about living and working in Whakatāne.
He Kōrero mō te tūranga - About the Role
Are you a nurse who can juggle several balls at a time to provide effective and efficient patient flow and hospital coordination?
The Hospital Operations Manager works closely with Clinical Nurse and Midwife Managers and senior leadership team to provide effective and efficient daily patient flow which supports safe service delivery. The role uses the Care Capacity Demand Management (CCDM) framework and tools, in liaison with the Integrated Operations Centre to inform staffing decisions proactively and in response to daily variance.
You will lead the team of Duty Nurse Managers, the nursing resource team, and casual staff to have a hospital-wide approach to coordinating the demands of changing workloads, to provide safe and efficient patient flow through the acute care episode and beyond.

**Key accountabilities are**:

- To facilitate effective and efficient patient flow matching capacity and demand appropriately from a hospital wide perspective
- To provide leadership and management for the Duty Nurse Managers, nursing resource team, casual nurses, and Health Care Assistants
- To promote quality improvement and manage clinical risk
- To maintain key partnerships and networks crucial to the functioning of the daily hospital operations

He korero mōu - About You

**To be successful in this role you will have**:

- Strong clinical leadership experience, operational management skills, be solutions focussed, positive, and have a passion to succeed.
- Excellent decision-making ability is essential and the ability to communicate with all personnel.
- Strength in engaging with Māori to understand barriers and provide solutions that are locally relevant.
- Your personal attributes will include a sense of humour, negotiating ability and proven team building skills.
- You can demonstrate successful relationships and partnerships crucial to delivering integrated services to our community.

Ko o tatou painga - Our Benefits
- In-House career development
- Competitive remuneration
- Flexible working options for a healthy work-life balance
- Highly rewarding role and opportunity to make a difference
- Be a valued member of a multidisciplinary team
- SWEAT, our onsite gym
- Free onsite parking
- Discounts (with local businesses)

Ngā uarātanga ō ā mātou mahi - Our Values
At Te Whatu Ora Hauora a Toi Bay of Plenty we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.
Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.
Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.
Me pēhea te tuku tono - How to Apply