Customer Service

1 week ago

Silverdale, New Zealand Mitre10 Full time

As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.

As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.

Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

This is your chance to be a part of a BRAND-NEW Mitre 10 MEGA store opening in Silverdale this August Mitre 10 Silverdale intends to not only be a world-class retail store, but it will be a full-range store with everything you need from your workshop supplies to homeware.

**That's** where you come in. Are you **
- Highly motivated, enthusiastic and reliable?
- Reliable with excellent customer service skills?
- Customer focused with good communication skills?
- Join our checkout and customer services team

**Do you have?**
- Previous cash handling / point of sale experience?
- High numerical skills and attention to detail?
- Good customer services skills?

**Could you?**
- Process transactions and tenders including cash, eftpos, credit cards, gift vouchers;
- Provide correct change and cash out to enable accurate end of day balancing;
- Process applicable loyalty card programs and transact to security requirements;
- Process all refunds, exchanges and returns as per company policy;
- Process faulty goods for repairs in line with company policy;

**Discover why you should connect with us and become a part of our talented team**:
Our strategic pillars - Our mission at Riviera Hardware Holdings is _Destination of Choice for our Customers, Partner of Choice for our Partnerships and Employer of Choice for our Team._
- We have an obsession for raising the bar on what people think a retail experience should be. More Innovative. More Sustainable. More Digital. More Fun. As part of your valuable contribution, you will be rewarded with: Competitive remuneration, ongoing professional development opportunities, early access to long service leave after 2 years tenure, the support and training you need to achieve your ambitions.
- In return we offer a workplace environment that is positive and supportive, along with the opportunity to shape this role with your own initiative and ideas.

P**lease note**:
**What is next?

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