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Medical Claims Specialist
3 weeks ago
BELIEVE IN BETTER
Do you believe in finding a career where you can truly make a difference and shape a better future?
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
The opportunity:
- As a Medical Claims Specialist, you will be responsible for the assessment of medical claims by liaising with clients, health professionals and advisers and processing claim payments ensuring a high level of accuracy. Come join our dedicated team and work in a fast-paced environment, providing empathy and great customer service to our clients.
- Key responsibilities include:
- Assessing each claim under the benefits of the policy and ensuring the claim is applicable and within the parameters of the policy-
- Customer queries are promptly responded to with an empathic and caring approach-
- Liaising with providers, including hospitals and specialists, about client claims-
- Supporting the Health Claims Manager with new initiatives and process improvements-
- Contributing to a positive team culture- Ideally, you'll bring:
- Experience working in insurance or a medical-related role-
- Knowledge in understanding policies and medical terminology-
- Able to work with a variety of stakeholders and create positive working relationshipsGood verbal and written communication skills- Why choose AIA?
- At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
- Training and development to build on your current skills
- Opportunities to grow within the business through internal mobility
- Competitive employee benefits such as AIA Vitality membership and an extra day of leave per quarter
- A supportive and inclusive workplace
- Flexible working arrangements.
Recruitment Agencies: Our Talent team does not require any recruitment agency support.
