Field Support Engineer

4 days ago


Auckland City, New Zealand Robert Half Full time

**The Company**

An Australia / New Zealand wide name in hospitality, this organisation is looking for a motivated and experienced Field Services Engineer to join them on a 2 month contract. This will be supporting their in-house restaurants, accommodation and conference centres to ensure there is no drop in service levels provided.

**The Role**

**Key Tasks**:

- Conduct appropriate investigation to determine root cause of issue and/or user requirements.
- Proactively engage with users to elicit feedback and updates on any potential issues'
- Maintain backups and restores of critical systems and ensure off-site data storage.
- Adhere to the standard operation procedures to ensure high availability of all IT systems.
- Maintain the IT Service Continuity environment by updating the policies and procedures in case of emergency.
- Assist with the maintenance of anti-virus on servers and workstations.
- Improve and maintain audit and compliance scores.

**Skills & Experience**
- Experience within a similar role previously
- Experience with Windows, the MS Stack and SCCM
- ITIL qualification or experience within the framework
- Excellent communication skills

**How to apply**

Please send your resume in **Microsoft Word** format or for further information, contact Camilla in our Auckland office on** 09-915-6700.**

**Job Reference No: 06900-0012442661



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