Mail and Customer Service Officer

1 week ago

Wellington City, New Zealand NZ Post Full time

**Mail and Customer Service Officer**
- **_Saturday only _**:

- **_Retail Superstar wanted _**

Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.

Working from our **Waterloo Quay Postshop (and at times, our Petone Postshop)**, our Mail and Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.

We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

**What can we offer you?**
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- A safe and secure work environment
- A stable government owned agency who isn't going anywhere
- $27.51 per hour

**What we need from you**:

- Be available to work **Saturday only, 7.00am - 12.15pm**
- Reliable transport to get to and from work
- Previous experience in a customer facing environment, ideally retail
- Problem solving skills - can you think on the fly and find the best outcomes?
- Administration and data entry skills
- At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our _**_permanent employees_**_ enjoy a wide variety of benefits including:_
- _Special rates on fantastic holiday home accommodation around New Zealand_
- _Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle_
- _An Employee Assistance programme to support you when you need it_

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.
- For more information about careers at NZ Post visit jobs.nzpost.co.nz_

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